JAYDE CHAPMAN

Dear Recruitment Team,

I am wanting to complete a Certificate III in Customer Engagement to broaden my knowledge in customer relations. I understand the importance of creating a positive experience for every customer to ensure the relationship with customers is interactive and engaging.

I am wanting to complete this Certificate III to ensure I am equipped with the knowledge needed for a new career opportunity. I am passionate about learning the skills required to create an ongoing positive relationship with customers.

I am open minded and want to take the next step into a new career path.

• Natalie Heap, City Beach Shellharbour, +61 423 918 384
• Brianna Hardy, City Beach Shellharbour, +61 476 372 006

• Customer service
• Cash management
• Cleaning services
• Sales assistant
• Management tasks - managing a team of 5-10 employees, loss prevention, stocktake, roster builds etc.
• Office skills, excel, emails, phone calls, Microsoft basics
• Ensuring that deliveries are arriving on time and tracking down orders for customers awaiting their arrival of their goods.