Kaitlin Caldwell
Zilzie
Summary
Reliable at handling fast-paced work to increase efficiency and customer satisfaction. Focused and motivated with a mathematical aptitude. Well-rounded cashier. Inventory, reconciliation and problem-solving experience and skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
The Station Tap House
06.2024 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
Postal Services Officer
Australia Post
10.2022 - 12.2024
- Provided prompt assistance with passport applications, helping customers complete forms correctly and verifying required documentation.
- Handled large transaction volumes accurately, maintaining high levels of operational excellence when using western union platforms, third party banking as well as bill payments.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Commercial Cleaner
Acorshe
11.2023 - 04.2024
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
Bar and Bistro Attendant
The Capricorn Tavern
01.2021 - 03.2023
- Enhanced customer satisfaction by providing timely and efficient service.
- Maintained a clean and organised dining area for an enjoyable guest experience.
- Handled cash transactions accurately, balancing daily sales reports at the end of each shift.
Cashier
Drakes
07.2018 - 06.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Highschool Graduate -
Yeppoon State High School
2020
Skills
- - Quick thinker and flexible when it comes to shifting priorities
- - Organised and methodical
- - Maths aptitude
- - Provide customer satisfaction within laws and regulations
- - Effective communication skills
- - Conflict resolution skills
- - Cyber security awareness
- - Ability to manage staff
Certification
First Aid/CPR certified
Certificate II Community Services
Certificate II Health Support Services
RSA and RSG
Certificate III Health Services and Assistance
References
Christie Morrison – 0432 878 411( Capricorn Tavern Manager)
Kelly Murphy–0411 346 612 (Postal Manager)
Colleen Gould - 0408 633 355 (Senior Postal Mail Room Supervisor)
Timeline
Food and Beverage Attendant
The Station Tap House
06.2024 - Current
Commercial Cleaner
Acorshe
11.2023 - 04.2024
Postal Services Officer
Australia Post
10.2022 - 12.2024
Bar and Bistro Attendant
The Capricorn Tavern
01.2021 - 03.2023
Cashier
Drakes
07.2018 - 06.2020
First Aid/CPR certified
Certificate II Community Services
Certificate II Health Support Services
RSA and RSG
Certificate III Health Services and Assistance
Highschool Graduate -
Yeppoon State High School
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