Summary
Overview
Work History
Skills
Timeline
Generic

Kaitlyn Forgione

Brisbane,QLD

Summary

Dear Hiring Team,

I’m excited to apply for the Animal Attendant position at Kip Happy Stays in Newstead. I’m passionate about animal care and eager to join a team that values enrichment, safety, and strong relationships with both dogs and their owners.

While I may not have formal animal handling experience, I bring strong communication skills, a willingness to learn, and the ability to work hard in fast-paced, physical environments. I’m confident I can quickly adapt and contribute to the high standards of care your team is known for.

Thank you for considering my application—I’d love the opportunity to be part of your amazing team.


Overview

16
16
years of professional experience

Work History

Retail Assistant

Woolworths
09.2021 - Current
  • Provide exceptional customer service by assisting shoppers, answering product inquiries, and ensuring a positive shopping experience.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Efficiently pick and pack customer orders with attention to detail, ensuring accuracy and high-quality standards.
  • Proficient in multiple departments, including Bakery, Deli, Nightfill, Produce, and Online Shopping, demonstrating versatility and adaptability in a fast-paced retail environment.

Customer Service Representative

KFC
12.2019 - 03.2021
  • Operated kitchen equipment, including fryers, grills, and ovens, while following safety protocols and maintaining cleanliness.
  • Delivered exceptional customer service in a fast-paced environment, ensuring orders were processed accurately and efficiently.
  • Worked collaboratively with team members to meet daily operational goals, ensuring fast and efficient service during peak hours.

Bistro Attendant

Beach House Hotel
01.2019 - 12.2019
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Provided attentive service and proactively assessed guest needs.
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
  • Managed multiple tasks in high-volume environment.


Shift Supervisor

Subway
01.2009 - 01.2015
  • Supervised daily operations, ensuring efficient workflow and top-tier customer service during high-traffic hours
  • Completed store opening and closing procedures and balanced tills.
  • Trained and coached new team members on food prep, safety procedures, and customer service standards
  • Managed cash handling, including opening/closing registers, balancing tills, and making bank deposits

Skills

  • Friendly & Helpful Service
  • Adaptable & Quick Learner
  • Comfortable with Physical, Hands-On Work
  • Calm Under Pressure
  • Reliable and Responsible
  • Positive Attitude & Team Player
  • Takes Initiative, Can Work Independently

Timeline

Retail Assistant

Woolworths
09.2021 - Current

Customer Service Representative

KFC
12.2019 - 03.2021

Bistro Attendant

Beach House Hotel
01.2019 - 12.2019

Shift Supervisor

Subway
01.2009 - 01.2015
Kaitlyn Forgione