Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Harrington

Horsham,VIC

Summary

Customer-focused professional offering strong background in hospitality. Stays on top of fast-paced work by diligently completing assignments and looks for opportunities to help others. Keeps strict compliance with health and safety requirements.

Overview

11
11
years of professional experience

Work History

Hospitality Worker

Poppin and Tea
Melton, Vic
02.2021 - 07.2023
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Prepared and served hot or cold beverages.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Utilized POS system to receive and process customer payments.
  • Described menu items to customers and suggested appealing products.
  • Demonstrated techniques on using multiple beverage machines with new team members.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Checked brewing equipment for proper functionality.
  • Ordered and received supplies to restock beverage items.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Created signs and displays to advertise store products or events.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Hospitality Worker

Rockin Robins Food Bar
Horsham, Vic
01.2013 - 11.2018
  • Greeted customers and provided excellent customer service.
  • Adhered to health safety protocols in handling food items.
  • Operated cash register to process payments from customers.
  • Verified that all products were properly labeled and priced.
  • Assisted other departments with restocking shelves as needed.
  • Provided assistance to customers with special requests or needs.
  • Processed orders quickly and accurately while maintaining proper hygiene practices.
  • Kept work area clean and organized at all times.

Education

Horsham College
Horsham, VIC
12-2018

Skills

  • Upselling strategies
  • Food safety knowledge
  • Supply Restocking
  • Health Code Compliance
  • Concierge support
  • Event preparation
  • Food Preparation

Timeline

Hospitality Worker

Poppin and Tea
02.2021 - 07.2023

Hospitality Worker

Rockin Robins Food Bar
01.2013 - 11.2018

Horsham College

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Kaitlyn Harrington