Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Kaitlyn Nguyen

Summary

Hardworking and dependable candidate looking for the opportunity to further expand experience, skills, and knowledge in a part-time or casual retail position within a positive and challenging environment. Seeking to apply my previous experience in customer service along with my quick-learning and adaptability skills, friendly disposition and excellent communication skills in a job that fulfils my eagerness to learn more and gain more experience. Committed to strengthening customer experiences with positivity and professionalism when answering inquiries and processing sales.

Overview

4
4
years of professional experience

Work History

Retail Assistant

Toyworld Central
11.2021 - 01.2023
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Maintained a tidy and organised store environment to comply with cleanliness standards
  • Stocked merchandise, priced items and organised and arranged sections
  • Used POS system to process sales, returns and gift cards via both cash and card payment transactions
  • Assisted customers with prompt and polite support in-person and via telephone
  • Assisted in opening and closing the store
  • Engaged in friendly conversation with customer to better uncover individual needs

Waitress/Cashier Assistant

D.L Vietnamese Restaurant
04.2019 - 12.2019
  • Provided recommendations on menu items and upsold food and drinks to increase sales
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
  • Answered customers' questions, recommended items, and recorded order information
  • Greeted new customers, discussed specials, and took drink orders
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Used cash registers and credit card machines to cash out customers

Education

High School Diploma -

The University High School
Parkville, VIC
11.2023

Skills

  • Engaging With Diverse Customers
  • Team Cooperation
  • Product Knowledge
  • Adaptable and Flexible
  • Friendly and Helpful
  • Merchandise Recommendations
  • Strong Communication and Interpersonal Skills
  • Reliable and Responsible
  • Store Policies and Procedures
  • Brand Promotion
  • Customer Service
  • Cash Register Operation

Hobbies

  • Doing makeup and styling hair for myself, friends and family
  • Leisure reading
  • Creative writing

Timeline

Retail Assistant

Toyworld Central
11.2021 - 01.2023

Waitress/Cashier Assistant

D.L Vietnamese Restaurant
04.2019 - 12.2019

High School Diploma -

The University High School

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Kaitlyn Nguyen