Summary
Overview
Work History
Education
Skills
Hobbies/Interests
Certification
References
Timeline
Generic

Macey Bastow

Ellenbrook,WA

Summary

I am a friendly, passionate and bubbly person with an outgoing personality who is always smiling. I am someone that is easy to talk to and I don't mind talking to new people and making new friends. I am driven and able to easily work in a team. I am always keen on learning new things and receiving feedback to better myself and my skills. I take criticism very well and use it to gain more knowledge and understanding.


I am currently employed by Coles in Caversham on a permanent part time basis. Whilst fulfilling this role I have recently completed my Certificate IV in Allied Health Assistance (Physiotherapy). During my placement at St John of God in Mt Lawley I undertook the role of an AHA. During this time I had the opportunity to work with both outpatients and inpatients. Furthermore to this qualification, I am currently undertaking my Undergraduate Bachelor’s Degree in Health Sciences

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Assistant

Coles
02.2022 - Current
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Actively engaged customers to provide general assistance and information of store merchandise.

Retail Assistant

Jim Kidd Sports
05.2021 - 02.2022
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Customer Service Assistant

Romano's Pizza
03.2018 - 02.2022
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Responded to customer calls to answer questions about products and services and to take orders.
  • Collaborated with other departments to guarantee customer satisfaction.
  • Made customer's orders.
  • Delivery driver.

Cafe Attendant

Jamacia Blue
12.2020 - 04.2021
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Waited on tables.
  • Made and served coffee.
  • Prepared and cooked food orders in the kitchen.
  • Prepared and made muffins.

Education

Bachelor of Health Sciences - Physiotherapy

Curtin University
Bentley, WA
11.2027

Skills

  • Customer Assistance
  • Strong Communication and Interpersonal Skills Occupational Health and Safety
  • Building Customer loyalty
  • Safety and Cleanliness Standards
  • Retail Support
  • Team Cooperation
  • Adaptable and Flexible
  • Positive Customer Engagement
  • Engaging with Diverse Customers
  • Exceeding Customer Expectations
  • Goal- Driven
  • Proactive

Hobbies/Interests

  • Gym/fitness
  • Study
  • Working
  • Eating out or going out
  • Seeing family and friends
  • Music

Certification

  • Working with Children's Check
  • Police Clearance
  • Criminal Record Screening

References

  • Jessica Gibbon - Coles Manager: Mobile; 0428 111 469
  • Dion Loannoi - Coles Manager: Mobile; 0429 970 454
  • Andrew Home - AHA @ SJOG Mt Lawley: Email; Andrew.home@sjog.org.au

Timeline

Retail Assistant

Coles
02.2022 - Current

Retail Assistant

Jim Kidd Sports
05.2021 - 02.2022

Cafe Attendant

Jamacia Blue
12.2020 - 04.2021

Customer Service Assistant

Romano's Pizza
03.2018 - 02.2022

Bachelor of Health Sciences - Physiotherapy

Curtin University

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Macey Bastow