Summary
Overview
Work History
Education
Skills
Websites
Awards
References
Timeline
Generic

Kalpesh Mandot

Homebush,Australia

Summary

Goal-oriented research assistant with experience in fast-paced, high-volume environments. Demonstrated knowledge of company and federal guidelines for Privacy Policies and Standard Operating Procedures. Strong collaborator with stakeholders and patients.

Overview

2
2
years of professional experience

Work History

Pharmacy Assistant

Chemist Warehouse
Alexandria, Australia
04.2024 - Current
  • Managed stock, coordinated with the manager and pharmacist, and assisted with customer orders and inventory planning, resulting in an increased number of SKUs on display and driving up sales
  • Boosted customer satisfaction by resolving inquiries on the first contact, ensuring product availability, and providing tailored recommendations

Drug Safety Assistant

Pfizer Australia
Sydney, Australia
01.2024 - 06.2024
  • Acquired proficiency in company work instructions and healthcare terminology, effectively integrating them into daily tasks
  • Conducted follow-ups with consumers and healthcare professionals (HCPs), ensuring compliance with privacy legislation, company policies, and adherence to all relevant regulatory documents
  • Developed strong communication skills by conveying work report updates and ensuring alignment with company standards
  • Assisted in drafting Risk Management Plans (RMPs) and conducting comprehensive literature reviews across multiple journals, demonstrating strong attention to detail

Sales Assistant

First Choice Liquor Market
Lutwyche, Australia
03.2023 - 01.2024
  • Built strong relationships with a diverse range of customers by delivering personalized service, leading to a promotion to a permanent role
  • Continuously developed product knowledge to offer tailored recommendations, enhancing customer satisfaction and driving positive feedback
  • Adapted to a flexible roster and responded to last-minute work requests, ensuring reliable and timely support

Crew Member

McDonald's Queen Street
Brisbane, Australia
08.2022 - 09.2023
  • Ensured adherence to food safety standards by meticulously completing quality control checklists and following health department regulations on food handling procedures for consistency
  • Consistently demonstrated strong teamwork and efficiency, earning 'Crew Member of the Month' for exceptional performance in maintaining operational standards and delivering excellent customer service

Education

Master of Pharmaceutical Industry Practice -

The University of Queensland
Brisbane
06.2024

Bachelor Of Pharmacy -

MIT World Peace University
Pune
06.2022

Skills

  • Customer service
  • Communication
  • Time Management
  • Organized
  • Disciplined
  • Strong Work Ethic
  • Teamwork
  • Will Power
  • Creativity
  • Strategic Thinking
  • Attention to Detail
  • Document handling

Websites

Awards

  • Good Clinical Practice Training, The University Of Queensland
  • Crew Member of the Month, McDonald's Queen Street

References

  • Shepherd Corrin, Director & Cluster Safety Lead, Pfizer Australia/South Asia, Sydney, NSW, 2000, Corrin.shepherd@pfizer.com
  • Katherine Ho, Senior Drug Safety Associate, Pfizer Australia, Sydney, NSW, 2000, Katherine.Ho@pfizer.com

Timeline

Pharmacy Assistant

Chemist Warehouse
04.2024 - Current

Drug Safety Assistant

Pfizer Australia
01.2024 - 06.2024

Sales Assistant

First Choice Liquor Market
03.2023 - 01.2024

Crew Member

McDonald's Queen Street
08.2022 - 09.2023

Master of Pharmaceutical Industry Practice -

The University of Queensland

Bachelor Of Pharmacy -

MIT World Peace University

Similar Profiles

CREATE PROFILE
Kalpesh Mandot