Kamila Yhois Maturana Canales
Northbridge,WA
Summary
Experienced with engaging customers and meeting sales goals. Utilizes effective communication and product knowledge to drive sales and ensure customer satisfaction. Track record of building positive customer relationships, ensuring repeat business and loyalty.Skilled in building customer loyalty through exceptional service, I excel in teamwork, problem-solving, and brand representation, ensuring high levels of customer satisfaction and repeat business.
Overview
1
1
year of professional experience
Work History
Retail Sales Worker
Zara
08.2024 - 12.2024
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Provided personalized recommendations based on customer preferences or specific needs.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Offered assistance with fitting rooms or locating sizes/styles not immediately available on the sales floor, ensuring a seamless shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
Retail Sales Worker
Universal Store
03.2024 - 06.2024
- Achieved sales targets through effective communication and persuasive selling techniques.
- Provided personalized recommendations based on customer preferences or specific needs.
- Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
- Greeted customers and helped with product questions, selections, and purchases.
- Managed efficient cash register operations.
Education
High School Diploma -
Liceo Comercial De Los Andes
Los Andes, Chile12-2017
Primary School -
Escuela España
Los Andes, Chile12-2013
Skills
- Patience and empathy
- Store maintenance
- Goal-oriented mindset
- Sales techniques mastery
- Teamwork and collaboration
- Friendly and outgoing
- Reliable and responsible
- Problem-solving
- Brand representation
- Time management
- Product knowledge
- Product recommendations
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Retail Sales Worker
Zara
08.2024 - 12.2024
Retail Sales Worker
Universal Store
03.2024 - 06.2024
High School Diploma -
Liceo Comercial De Los Andes
Primary School -
Escuela España
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