Kane Otway
Newport,QLD
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Proficient in managing schedules, handling correspondence, and supporting daily administrative tasks with results-driven approach. Additionally known for strong teamwork capabilities and adaptability in dynamic settings, with focus on organizational and clerical skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Administration Office / Clerk
St Vincent's Private Hospital Northside
02.2024 - Current
- The online administration of patient arrival and discharge information
- Organising patient referrals for radiology, etc
- Coordinating bed management alongside the Nursing Unit Manager (NUM)
- Health Fund Checks for emergency patients
- Filing paperwork
- Organising Queensland Ambulance Service (QAS) transfers
- Organising flights for patients via the Patient Travel Subsidy Scheme (PTSS)
- Cleaning charts of discharged patients
- Hospital directory
- Controlling the code phone and paging the hospital nursing coordinator, ICU intensivists and security upon receiving calls for medical emergencies, security threats, etc
- Theatre teams and times data entry
- Assisting family and friends whilst visiting inpatients
- Liaising with dieticians and physiotherapists when organising the discharge of patients to surgical rehabilitation
- Providing nurses with relevant information pertaining to patient appointments and theatre times
Receiving and Dispatch Assistant
Universal Store
01.2021 - 12.2023
- Data entry
- Communication between departments
- Loading and unloading trucks
- Chain of responsibility (COR) checks
- Site safety inductions
- Dispatch of freight
- Stock management
Warehouse Assistant / Load Restraint
Followmont (Subcontracted by AWX)
01.2018 - 12.2021
- Freight handler
- Freight sorter
- Load restraint leader 4-5 co-workers
- Quality control - photographing and uploading restraint of freight
- Effective communication and awareness (forklifts and trucks)
Mechanic Workshop Assistant
01.2018 - 12.2018
- Pickup and delivery of parts
- Cleaning
- Basic servicing
- Car decal removal
- Assisting mechanics
Customer Service
Aussie Rooster
01.2016 - 12.2017
- Customer service
- Greeting customers
- Time management
- Effective communication
- Teamwork
Education
Bachelor of Laws - Law
QUT
Brisbane, QLD11-2025
Bachelor of Business - Economics, Integrated Marketing Communication
QUT
01.2025
QCE -
St Joseph's Nudgee College
01.2018
Skills
- Microsoft Applications
- Google Applications
- Administrative support
- Telephone reception
- Records management
- File organization
- Travel arrangements
- Clerical support
- Effective communication
- Document scanning
- Customer service
- Data entry
Leadership Position
Load restraint quality management. I led a team of three to five people, ensuring freight was safely restrained and dispatched on time.
Reference Contacts
- Jamie Harding, Transport Manager, Universal Store
- Gillian Keppel, Patient Administration and Transport Manager
- Anneke Sintmaartensdyk, Nursing Unit Manager
Certification
Certificate I in Tourism (Australian Indigenous Culture)
Timeline
Patient Administration Office / Clerk
St Vincent's Private Hospital Northside
02.2024 - Current
Receiving and Dispatch Assistant
Universal Store
01.2021 - 12.2023
Warehouse Assistant / Load Restraint
Followmont (Subcontracted by AWX)
01.2018 - 12.2021
Mechanic Workshop Assistant
01.2018 - 12.2018
Customer Service
Aussie Rooster
01.2016 - 12.2017
QCE -
St Joseph's Nudgee College
Bachelor of Laws - Law
QUT
Bachelor of Business - Economics, Integrated Marketing Communication
QUT
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