Kane Rawlins
Morley,WA
Summary
Driven professional with a strong track record at Woolworths Group, enhancing customer satisfaction through exceptional service and efficient problem resolution. Skilled in money handling and team collaboration, I contributed to process improvements and trained new staff, significantly boosting team efficiency. Demonstrated ability to work under pressure, ensuring seamless operations and positive customer experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Front End Team Member
Woolworths Group
2022.04 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Restocked and organized merchandise in front lanes.
- Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Contributed to the development of more efficient register processes by offering constructive feedback and suggesting improvements during team meetings.
- Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
- Trained new employees on proper checkout procedures, enhancing overall efficiency across the team.
Field Umpire
East Perth Umpire Association
2021.02 - 2023.04
- Collaborated with fellow umpires for comprehensive decision-making across all areas of the field.
- Improved game fairness by enforcing rules and regulations consistently throughout each match.
- Managed time effectively between multiple matches, ensuring punctuality and preparedness for each game assignment.
- Assisted in maintaining accurate scorekeeping records, ensuring fair outcomes for all participating teams.
- Maintained a professional demeanor while addressing player disputes and explaining rule interpretations.
- Provided constructive feedback to players and coaches regarding observed performance issues during matches.
Education
High School Diploma -
John Forrest Senior High School
Morley, WA11.2024
Skills
- Money Handling
- Complaint resolution
- Team work
- Point of sale system operations
- Efficient Scanning Techniques
- Rewards programs
- Working under pressure
- Bagging items properly
- Dealing with Customer Complaints
- Excellent customer service
- Strong Work Ethic
- Quick Learner
Timeline
Front End Team Member
Woolworths Group
2022.04 - Current
Field Umpire
East Perth Umpire Association
2021.02 - 2023.04
High School Diploma -
John Forrest Senior High School
Similar Profiles
Sebastian FilippelloSebastian Filippello
Picker Packer at Woolworths GroupPicker Packer at Woolworths Group
ANISH PRADHANANISH PRADHAN
Team Member at Woolworths GroupTeam Member at Woolworths Group
Roya RossiRoya Rossi
Team Member/Supervisor at Woolworths GroupTeam Member/Supervisor at Woolworths Group