I present myself as a reliable, motivated and honest person who has accepted and undertaken duties at high levels of responsibility, skill and accountability over many years. I have sound people skills with integrity and sensitivity.
Overview
35
35
years of professional experience
Work History
Hospitality Worker
Maison Maloa Licensed Cafe And Gifts
03.2018 - Current
Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Reduced risks by maintaining clean and organised work environment.
Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Processed payments with focus on accuracy and correct cash-handling procedures.
Greeted guests with friendly and professional acknowledgment to build rapport.
Communicated with customers to promptly resolve complaints and address inquiries.
Trained new staff members on proper customer service and hospitality policies.
Delivered excellent customer service to support company reputation and patron satisfaction.
Hospitality Worker
Maloa House Gourmet Delights
02.2002 - 03.2018
Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Processed payments with focus on accuracy and correct cash-handling procedures.
Delivered excellent customer service to support company reputation and patron satisfaction.
Catering private functions
Handling costumer complaints
Gardener
Bentinck Country House
10.1989 - 05.2002
Maintain large English garden, including mowing, wedding and planting
Preparing flower arrangements for conferences, weddings and private functions