Karan Pal Sharma
Amritsar ,Punjab
Summary
Proven to excel in customer service and cash handling, I significantly boosted repeat business for Sandeep Traders by fostering strong customer relationships and resolving concerns with professionalism. Recognized for outstanding punctuality, my skill set includes effective problem-solving and teamwork, driving positive outcomes in fast-paced retail and hospitality environments.
Overview
7
7
years of professional experience
Work History
Retail Sales Assistant
Sandeep Traders (Kwality Walls)
Amritsar, Punjab
01.2024 - Current
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
Cash Register Operator
CP Weaving Works
Amritsar
08.2019 - 12.2023
- Handled returns and exchanges efficiently, adhering to store policies while maintaining a focus on customer satisfaction.
- Maintained knowledge of current promotions and sales events to better serve customers during checkout process.
- Received recognition for excellent attendance record and punctuality throughout employment tenure as a Cash Register Operator.
Hotel Management Internship
Fairfield By Marriott
Amritsar, Punjab
01.2018 - 06.2018
- Handled late-night reservations efficiently, accurately entering information into the hotel management system.
- Established effective communication channels between guests and hotel management resulting in timely resolution of issues.
- Collaborated effectively with other departments such as catering teams or hotel management personnel to enhance guest experiences across multiple touchpoints.
Education
Bachelors Of Hotel Management - Hospitality
Amritsar College of Engineering& Technology
Amritsar06.2019
12th - Fine Arts
Khalsa College
03.2016
10th -
New Nav Bharat High School
03.2014
Skills
- Punctuality
- Cash Handling
- Cash Register Operation
- Goal-Oriented
- Sales expertise
- Customer Service
- Problem-Solving
- Time Management
- Teamwork
Timeline
Retail Sales Assistant
Sandeep Traders (Kwality Walls)
01.2024 - Current
Cash Register Operator
CP Weaving Works
08.2019 - 12.2023
Hotel Management Internship
Fairfield By Marriott
01.2018 - 06.2018
Bachelors Of Hotel Management - Hospitality
Amritsar College of Engineering& Technology
12th - Fine Arts
Khalsa College
10th -
New Nav Bharat High School