Karen Jackson
Wodonga,VIC
Summary
Thank you for giving me the opportunity to introduce myself. My name is Karen Jackson and I am hoping to gain employment in a position where I can utilise and grow on my 14 years of experience in the Health Sector. I am also keen on developing new skills in the administrative sector to build on the skills I have already gained. I am a passionate person and pride myself on my ability to learn fast and I thrive working in a team environment. .
I am a trustworthy, reliable and hard worker who will put my hand up to give anything a go and I will achieve it to my best ability.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Support Worker/ Administration
House Tides
Albury
01.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- General daily administration duties.
- Rostering
Personal Carer
Cpsm
Brisbane
09.2023 - 11.2023
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
- Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
- Provided safe mobility support to help patients move around personal and public spaces.
Patient Care Coordinator
Ability Plus
Wodonga
03.2023 - 09.2023
- Managed sensitive patient information with strict adherence guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Education
Graduate Certificate - General Education
Wildern Secondary College
Hedge End11.1981
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
Certification
- Certificate III in Aged Care
- Medication Administration
- Working with children Check
- NDIS Approved
- Current National Police Check
- Up to date with immunisation
- OH&S formal training
Timeline
Support Worker/ Administration
House Tides
01.2024 - Current
Personal Carer
Cpsm
09.2023 - 11.2023
Patient Care Coordinator
Ability Plus
03.2023 - 09.2023
Graduate Certificate - General Education
Wildern Secondary College