Karla Megrath
Toukley,NSW
Overview
6
6
years of professional experience
Work History
Furniture Sales Consultant
Nick Scali Furniture
Tuggerah, NSW
10.2021 - Current
- Delivered exceptional customer service to every customer by showing extensive knowledge of products and services and creating welcoming, positive experiences.
- Upselling products and services and following up leads to increase sales.
- Communicated with clients to find and design layout best suited for client needs.
- achieving and exceeding weekly sales targets.
- Actively listened to customers, handled concerns quickly and escalated major issues.
Customer Service Representative
The Cheesecake Shop
LAKE HAVEN, NSW
06.2019 - 10.2021
- Escalated customer concerns and store issues while maintaining calm, friendly demeanor.
- Processed efficient and accurate cash, debit, and credit card payments using Point-of-Sale system.
- Trained new team members in cash register operation, stock procedures and customer service.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Cake decorating - making custom orders
- End of day cleaning - sweeping, mopping, cleaning benches and dishes and keeping displays clean.
Cleaner
United Cleaning
Central Coast, NSW
01.2019 - 10.2021
- Residential cleaning
- Worked alongside other cleaners to complete jobs in corporate office buildings.
Skills
- Friendly customer service and assistance
- Calm and Professional Under Pressure
- Building customer trust and loyalty
- Adaptive team player
- Willing to learn new skills to be successful in any role
- Cleaning experience
- Sales experience
- Great work ethics
- Punctual and reliable
- Own vehicle
Timeline
Furniture Sales Consultant
Nick Scali Furniture
10.2021 - Current
Customer Service Representative
The Cheesecake Shop
06.2019 - 10.2021
Cleaner
United Cleaning
01.2019 - 10.2021