Karsyn McConnell
Broken Hill,NSW
Summary
Myself and others see me as a hard working, cooperative and eager person, I can follow any instruction given to me and I do so with a welcoming smile on my face. I am seeking a position within your business where I can apply my current skills while also enhancing them. I love to learn new skills everyday and I get along efficiently with every age group. I am willing to go above and beyond to accomplish goals set by this company, I am confident I will excel in this role.
Overview
1
1
year of professional experience
Work History
Customer Service Officer
Ymca Nsw
11.2022 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
- Communicated with clients regarding account services, statements, and balances.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
No Degree -
Willyama High School
Broken Hill, NSW11.2021
Skills
- Customer Support
- Complaint Handling
- Payment Processing
- Speaking clearly and directly
- Applying a range of strategies to problem solving
- Working as an individual and as a member of a team
- Listening and understanding
- Adapting to new situations
References
Ian Hughes
YMCA, Broken Hill
Cluster Manager
0473 596 994
Adam Carter
YMCA, Broken Hill
Former Frontline Coordinator
0434 048 900
Adam.carter11@outlook.com
Timeline
Customer Service Officer
Ymca Nsw
11.2022 - Current
No Degree -
Willyama High School
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