Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
5
5
years of professional experience
Work History
Disability Support Worker
EnableAbility
09.2022 - Current
Provided person-centered care to individuals with mental disabilities, assisting with daily living tasks and promoting independence
Supported clients in social and community activities to enhance inclusion and personal growth
Collaborated with families and professionals to implement tailored care plans and monitor client progress
Advocated for client access to services and maintained a safe, inclusive environment in line with NDIS standards
Business Analyst
Monte Carlo Fashions Limited
03.2020 - 03.2022
Conducted market research that supported the launch of two new product lines, contributing to seasonal sales growth.
Delivered competitor analysis and pricing reports to senior leadership, aiding in strategic decision-making and maintaining a competitive market position.
Designed interactive dashboards using Tableau to visualize multi-channel marketing campaign performance, enabling the marketing team to identify key trends and optimize strategies.
Developed operational efficiency reports using Power BI, focusing on streamlining KPI reporting and improving decision-making for senior managers.
Analyzed customer acquisition strategies and provided actionable insights, resulting in improved ROI and reduced costs for targeted campaigns.
Prepared presentations and data-driven recommendations to support leadership’s expansion into the athleisure market segment.
Provided insights for e-commerce campaigns, leveraging Tableau to track website performance metrics and user behavior, leading to improved traffic and order value.
Education
Master’s - Business Analytics
University of Wollongong
Sydney, NSW
05-2024
Master’s - Project Management
University of Wollongong
Sydney, NSW
05-2024
Bachelor’s - Technology
Guru Gobind Singh Indraprastha University
Skills
Problem-Solving
Communication
Stakeholder Management
Adaptability
Integrity and Teamwork
Project Management (Agile, Waterfall, Six Sigma Methodologies)
Documentation
Business Analysis
Data Visualization (SAS Viya, Tableau, Power BI)
Data Analysis and Predictive Modeling (SAS Viya, Tableau, Power BI)
Technical Solutions Development
Advanced Excel (Pivot Tables, VLOOKUP, Macros)
Advanced PowerPoint (Executive Presentations)
Requirements gathering
Team collaboration
Microsoft Office Suite
Technical Skills
C
Tableau
Excel
Power Bi
SAS Viya Learners
AI Prompt engineering
Timeline
Disability Support Worker
EnableAbility
09.2022 - Current
Business Analyst
Monte Carlo Fashions Limited
03.2020 - 03.2022
Bachelor’s - Technology
Guru Gobind Singh Indraprastha University
Master’s - Business Analytics
University of Wollongong
Master’s - Project Management
University of Wollongong
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