Kasai Hughes
Kingaroy,QLD
Summary
Experienced professional seeking opportunities to broaden skill set in diverse areas, including customer service and social interaction. Committed to providing exceptional assistance to individuals from all backgrounds, ensuring their needs are met effectively. Eager to expand experience by engaging with various types of people and providing necessary support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
waitress, bar attendant and barista
Kingaroy RSL
- Previous working experience at the RSL for 1-year.
Tingoora rosella farm
- Worked in picking rosellas for 4 months.
Pioneer
- Completed work placement for Cert II in hospitality.
Tobacconist Manager
Master Tobacconist and Gifts
02.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
Kingaroy State High School
12.2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Order Taking
- Cash Handling
- Safe Food Handling
- Hospitality service expertise
- Handling Complaints
Certification
- Cert II in Construction
- Cert II in hospitality – RSA
- Cert II Automotive
- First aid
- Cert II in FSK
References
- Toni Phillips-Petterson, Kingaroy State High School Indigenous Liaison Officer, 4160 0666
- Kingaroy RSL, Waitress, Bar Attendant and Barista, (07) 4162 1755
- Ken Tafe, Teacher for Cert II Auto, 0455 422 292
- Paige master tobacconist - manager +61 422 033 109
Timeline
Tobacconist Manager
Master Tobacconist and Gifts
02.2023 - Current
waitress, bar attendant and barista
Kingaroy RSL
Tingoora rosella farm
Pioneer
Kingaroy State High School
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