Kasey McGhie
Cairns,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, arranging merchandise, using computer software to distribute online orders and receiving customer phone calls. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level support worker/carer position.
Overview
6
6
years of professional experience
2
2
Certification
1
1
Diploma
Work History
Retail Worker, Retail Supervisor
Woolworths Group
08.2018 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Supported store managers in various administrative tasks such as scheduling, payroll processing, and reporting.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Researched issues to obtain appropriate answers to customer inquiries.
Education
Diploma of Tertiary Studies - Occupational Therapy
James Cook University
Townsville, QLD06.2023
Skills
- Patience and Empathy
- Customer Assistance
- Effective Communication
- Multitasking
- Time Management
- Adaptable and Flexible
- Excellent Written and Verbal Communication
- Complaint Handling
- Reliability and punctuality
- Relationship building
- Skill development
- Teamwork and collaboration
- Health and safety awareness
Certification
- Certificate 2 in sport recreation
- Certificate 3 in fitness
- Blue card
- Yellow card
- First aid and CPR trained
My Hobbies: Arts and Crafts, Touch Football, Gym
I love to take part in arts and crafts such as knitting, sketching and painting. I find this is a good way to spend time with myself and expel any stress i may be feeling.
I have always had a strong love for any sports, such as touchfootball. Team sports has been extremely important to me and has taught me many skills needed for team work and accomplishing goals. I love spending time in my community and providing a safe and fun space for everyone to connect!
In my spare time I love to explore the city finding hidden coffee and food places that I can take my friends to for breakfast and brunch. Along with this I enjoy shopping and appreciating small things that may be looked over.
Affiliations
- INSAKA - Whilst in university I dedicated some of my time to this non-profit organization which aimed to overcome international health issues by offering support to those in need. We aimed to raise money for HIV aid in a small compound of Zambia.
Work Preference
Work Type
Part TimeWork Location
On-SiteImportant To Me
Work-life balanceCareer advancementFlexible work hoursCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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