Kataraina Rakuraku-James
Brisbane
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Customer Service
Domino's Pizza
06.2020 - Current
- Trained new staff workers in sales, customer service and safety.
- Maintained customer service standards for department and company at large.
- Kept accurate records to document customer service actions and discussions.
- Monitored customer service operations to confirm compliance with quality standards.
- Provided outstanding customer service.
- Operated register to provide great customer service.
- Provided outstanding customer service on phone and in person.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
High School Diploma -
Murrumba State Secondary College
Brisbane, QLD12.2023
Skills
- Team Collaboration
- Problem Solving
- Interpersonal Skills
- Effective Communication
- Positive Attitude
- Active Listening
- Order Processing
- Customer Service
- Understanding Customer Needs
- Calm Under Pressure
Timeline
Customer Service
Domino's Pizza
06.2020 - Current
High School Diploma -
Murrumba State Secondary College
Similar Profiles
Zachary PiracciZachary Piracci
Special Events Stand Lead at Patterson Pizza dba Domino's PizzaSpecial Events Stand Lead at Patterson Pizza dba Domino's Pizza
Hayden AlldredgeHayden Alldredge
Pizza Delivery Driver at Pizza Hut - Domino's PizzaPizza Delivery Driver at Pizza Hut - Domino's Pizza
Emre DursunEmre Dursun
General Manager at JIA Pizza Inc dba Domino's PizzaGeneral Manager at JIA Pizza Inc dba Domino's Pizza
QUINN CLARKEQUINN CLARKE
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza
Megan ProwseMegan Prowse
Finance Assistant at ASM Global - Brisbane Convention & Exhibition CentreFinance Assistant at ASM Global - Brisbane Convention & Exhibition Centre