Kate Briggs
Glasshouse Mountains,Queensland
Summary
During my previous employment, I have developed confidence in my ability to accept responsibility, work well in a team or independently and strive to achieve results.
I am pursuing a new challenge in which I can apply my experience, skill and passion to add value to your team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service
7-Eleven
10.2023 - Current
- Strengthened communication skills through regular interactions with others.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Stocked designated items on shelves, end caps and displays.
Waitress
The Coffee Club
09.2023 - 02.2024
- Processed orders and sent to kitchen employees for preparation.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Inspected dishes and utensils for cleanliness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Customer Service
McDonald's
03.2020 - 09.2022
- Proven ability to learn quickly and adapt to new situations.
- Cash handling and processing payments
- Learned duties for various positions
- Upsold additional products and services to customers increasing revenue
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Education
Bachelor's - Psychology And Criminology&Justice
University of The Sunshine Coast
Sunshine Coast, QLD11.2026
High School Diploma -
Glasshouse Christian College
Beerwah, QLD11.2023
Diploma of Business -
Prestige Service Training
Glasshouse Chrisitan College07.2023
Skills
- Money handling abilities
- Strong work ethic
- Active Listening
- Customer Service
- Product Promotion
- Customer Relations
References
McDonald's Manager
Ella Childs - 0427 057 251
7 Eleven Manager
Cameron Mcdonald - 0439 411 579
Certification
RSA Certificate - Clear to Work
RSG Certificate - Clear to Work
Timeline
Customer Service
7-Eleven
10.2023 - Current
Waitress
The Coffee Club
09.2023 - 02.2024
Customer Service
McDonald's
03.2020 - 09.2022
Bachelor's - Psychology And Criminology&Justice
University of The Sunshine Coast
High School Diploma -
Glasshouse Christian College
Diploma of Business -
Prestige Service Training
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