Summary
Overview
Work History
Skills
Timeline
Kate Kinder

Kate Kinder

Armadale ,Vic

Summary

Dynamic leader with proven expertise in customer service management and product merchandising, honed at Harris Scarfe and Jacqui E. Excelled in team leadership, coaching, and personnel development, significantly enhancing store performance. Skilled in fostering outstanding customer relations and implementing effective store displays, ensuring retail merchandise quality standards are surpassed.

Overview

15
15
years of professional experience

Work History

National Field Visual Merchandiser

Harris Scarfe
10.2019 - Current
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Implemented inventory control measures to reduce shrinkage rates while maintaining attractive product displays.
  • Conducted regular competitor analysis, staying informed of industry trends and adjusting visual merchandising strategy as needed to maintain a competitive edge.
  • Increased sales through strategic placement of high-margin products at eye level and in high-traffic areas.
  • Partnered with marketing team to align in-store promotions with wider advertising campaigns, creating cohesive brand experience.
  • Facilitated workshops on visual merchandising techniques, sharing best practices with peers and enhancing team skills.
  • Trained new staff on visual merchandising standards and practices, ensuring brand consistency across all departments.
  • Proposed new ideas and concepts to enhance merchandise displays.

Store Manager

Jacqui E
03.2010 - 09.2019

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Employee training
  • Policies and procedures
  • Store displays
  • Product merchandising
  • Retail merchandise quality standards
  • Personnel development
  • Team building
  • Verbal and written communication

Timeline

National Field Visual Merchandiser - Harris Scarfe
10.2019 - Current
Store Manager - Jacqui E
03.2010 - 09.2019

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Kate Kinder