Kate Smith
North Lakes,QLD
Summary
I left school to follow my Hair Dressing dream I accomplished that and worked in that industry for 6 years before becoming a mum.
I put my career on hold to stay home and care for my children.
After staying home with my children and voluntering at the school I wanted to change my career so I studied Childcare and I have worked in childcare for 7 years.
I am now wanting to get back into fashion and customer service. I miss the atmosphere and the friendly customers you meet along the way.
Overview
24
24
years of professional experience
Work History
Childcare Educator
Kids Capers Childcare North Lakes
North Lakes, QLD
06.2011 - Current
- Established a safe play environment for the children.
- Instructed children on proper health and personal habits.
- Promoted good health by preparing meals with organic and natural ingredients.
- Developed and rolled out new policies.
- Maintained a safe play environment by emphasizing and maintaining cleanliness and organization.
- Conducted trainings and mentored staff, consistently improving performance.
- Encouraged good behaviors using the positive reinforcement method.
- Designed monthly activity schedules.
- Maintained a child-friendly environment with access to outdoor activities.
- Communicated with children in developmentally appropriate way.
- Resolved staff and parent disputes through constructive problem-solving techniques.
- Made nutritious breakfasts, lunches, dinners and snacks for the children.
- Developed age-appropriate activities and programs for children three months to five years old.
- Engaged with children on an individual basis in a pleasant manner.
- Instructed children in health and personal habits, such as eating, resting and using the toilet.
- Organized and engaged in recreational activities such as games and puzzles.
- Communicated openly with children's parents about daily activities and behaviors.
- Administered medications and kept appropriate records.
- Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports.
- Encouraged curiosity, exploration and problem-solving appropriate to children’s development levels.
- Implemented curriculum.
- Addressed behavioral and learning issues with parents and daycare management.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Incorporated music and play into developmentally appropriate activities.
Senior Hairdresser
Kudos Hairdressers
Christchurch, Canterbury
06.2001 - 07.2006
- Offered appointment information updates to clients in a polite and courteous manner.
- Maintained work area in a clean and neat fashion to stay productive.
- Greeted all clients in a warm and friendly manner to create a positive first impression of the spa.
- Promoted salon-exclusive products to increase retail sales.
- Refilled professional salon products as necessary.
- Managed all front desk tasks, including the maintenance of client records and data
- Answered a high-volume, multi-line telephone promptly and courteously.
- Colour hair according to the clients needs
- Cut hair according to the clients needs
- Style hair according to the clients needs
- Consultate with the client
Education
Certificate 3 Early Childhood Education and Care -
TAFE Queensland Toowoomba Campus
Toowoomba City, QLD2010
Hairdressing appentiship - undefined
Polytechnic
2004
Skills
- Time management
- Emotionally supportive
- People-oriented
- Calm under pressure
- Creative
- Open communication
- First Aid and CPR Certified
- Friendly and likeable
- Attended Staff training/development childcare
- Customer service-oriented
- Efficient multi-tasker
- Active listening
Timeline
Childcare Educator
Kids Capers Childcare North Lakes
06.2011 - Current
Senior Hairdresser
Kudos Hairdressers
06.2001 - 07.2006
Certificate 3 Early Childhood Education and Care -
TAFE Queensland Toowoomba Campus
Hairdressing appentiship - undefined
Polytechnic
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