Kathleen Quinn
Perth ,WA
Summary
Hello, my name is Kathleen & I have moved to Perth from Darwin. I am a hardworking and reliable young woman with strong ability in anything I can put my mind to, Offering a great help in hand to colleagues & customers.
I am highly organised, proactive and punctual with team-oriented mentality. I am very passionate about my jobs and a great team player. I have strong work ethic & great customer service skills , I am a very calm and a respectful person who loves to work, drink coffee and walks on the Beach.
I am available to work full time 35/40hrs PW
(Monday-Friday )
Will be providing an RSA card (if required)
Police clearance
NDIS clearance
Barista certificate ( 6 months experience)
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospitality All Rounder
ARRCS Aged Cafe Facility
Darwin, NT
05.2024 - 09.2024
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Provided exceptional customer service while receiving drop-off laundry orders from guests
- Increased linen longevity with proper handling, folding, and storage procedures.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
Cafe All Rounder
Woodmill Cafe
Dublin , Ireland
11.2022 - 12.2023
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
- Served hot/cold food to customers
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
Cafe All Rounder
Kay’s Pastry
Dublin, County Dublin
11.2020 - 10.2022
- Stayed on top of changes in bakery menu to provide customers with optimal service.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Baked cookies, muffins, breads, tarts, pies, cupcakes and other desserts.
- Cleaned before opening & after closing.
- Serving customers with a great big smile
- Served customers using till transactions
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Changed bed linens and towels, tidied up rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
Education
Healthcare
Mercy Collage
Dublin IrelandSkills
- Experience with children
- Childcare
- Cooking
- Cleaning
- Organizational skills
- Energetic & friendly
- Patient Education
- Confidentiality
- Infection Control
- Housekeeping
- Food Preparation
- Food Safety Knowledge
- Safe Cleaning With Chemicals
- Sweeping and Mopping
Certification
Children’s first certificate.
Safeguarding adults at risk of abuse certificate.
Infection prevention control certificate.
RSA certificate
NDIS clearance
Police clearance
Barista certificate
Timeline
Hospitality All Rounder
ARRCS Aged Cafe Facility
05.2024 - 09.2024
Cafe All Rounder
Woodmill Cafe
11.2022 - 12.2023
Cafe All Rounder
Kay’s Pastry
11.2020 - 10.2022
Healthcare
Mercy Collage