Katia Failla
Werribee,VIC
Summary
A newly registered nurse who is proficient in high-pressure environments with a proven track record of delivering quality results swiftly. Demonstrates adaptability to changing circumstances and excels in acquiring and applying new knowledge effectively. Committed to continuous improvement and adept at navigating transitions seamlessly.
Overview
1
1
year of professional experience
Work History
Receptionist
Princes Highway Medical Centre
Werribee, VIC
06.2025 - Current
- Greeted patients and visitors warmly, providing a friendly first impression.
- Managed appointment scheduling using electronic health record systems.
- Answered phone calls promptly, addressing inquiries and directing calls appropriately.
- Collected patient information efficiently during check-in processes.
- Maintained cleanliness and organization of the reception area at all times.
- Assisted medical staff by preparing patient charts for daily appointments.
- Processed patient payments accurately, ensuring a smooth transaction experience.
- Coordinated communication between patients and healthcare providers effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
Registered Undergraduate Nursing Student
Barwon health
Geelong, VIC
05.2024 - 05.2025
- Assisted in patient care under supervision of licensed nurses.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient information accurately in electronic health records.
- Collaborated with team members to ensure quality patient care.
- Participated in training sessions to enhance clinical skills and knowledge.
- Maintained a clean and safe environment for patients and staff.
- Monitored vital signs such as blood pressure, temperature, pulse rate, and respiration rate according to established protocols.
- Provided emotional support for patients undergoing stressful situations or treatments.
- Responded to patient needs and special requests.
- Managed multiple tasks simultaneously while providing quality care.
- Demonstrated knowledge of infection control practices within clinical setting.
- Promoted open communication and honored patient rights and confidentiality.
- Lifted, ambulated and fed patients to deliver optimal care services.
- Partnered with registered nurses to perform specified patient care activities.
- Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
Education
Bachelor of Nursing - Nursing
Deakin University
Geelong, VIC11-2024
Skills
- Patient care
- Vital sign monitoring
- Electronic health records
- Infection control
- Effective communication
- Team collaboration
- Time management
- Verbal and written communication
Timeline
Receptionist
Princes Highway Medical Centre
06.2025 - Current
Registered Undergraduate Nursing Student
Barwon health
05.2024 - 05.2025
Bachelor of Nursing - Nursing
Deakin University