Katie Bristow
Perth,WA
Summary
I am a highly-motivated individual with a strong worth ethic, adaptability and exceptional interpersonal skills. I have developed an interest in trade roles after recently completing a house renovation, this has evoked a desire to take on new challenges. I would like to seek entry level opportunities to expand my knowledge and develop skills while contributing positively to the community.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Specialist In-reach Worker
Manchester Action on Street Health
Manchester, UK
10.2021 - 12.2023
- Involved in the development and coordination of a new project 'respite rooms'.
- Short interventions and long-term support support to women in emergency accommodation to improve outcomes for service users and reduce evictions.
- Using a person-centered approach to develop individual support plans and safety plans.
- Provided emotional and practical support, advocacy and help to develop coping mechanisms and independent living skills.
- Conducting risk assessments for high risk service users.
- Managing challenging behavior using de-escalation techniques and facilitating mediation.
- Multi-disciplinary working with a range of services liaising effectively with other professionals for continuity of care and making referrals to appropriate services.
- Maintaining accurate records in line with date protection regulations and compiling reports for monitoring and funding.
- Taking on additional roles to support the organization including evening Outreach providing harm reduction advice and emotional support in red light areas and providing practical short term intervention to women in cold weather accommodation.
Homeless Navigator
Manchester City Council
Manchester, UK
09.2020 - 10.2021
- Managed a caseload of service users providing practical, emotional and housing-related support to entrenched rough sleepers with complex needs.
- Assisted in developing strategies to address barriers that impede a client's progress towards achieving self-sufficiency goals.
- Worked collaboratively with a range of homeless partners and statutory services to effectively address need and develop new strategies to reduce homelessness and working interdisciplinary with other professionals to coordinate care for clients.
- Facilitating meetings with external professionals to discuss complex cases and responsible for Manchester Housing First Panel managing referrals and organizing regular panel meetings.
Accommodation Support Worker
Manchester City Council
Manchester, UK
05.2020 - 09.2020
- Providing day to day support to Tenants around employment, benefits and independent living skills.
- General building Management ensuring compliance with all relevant regulations and building codes.
- Coordinating and overseeing regular building maintenance and repairs and ensuring the security, safety, and maintenance of occupants or tenants. Notifying superiors on any damages, deficits and disturbances.
- Ensured proper documentation was maintained for each case file with accurate records of all applicant information, including background checks, completing sign up documentation and tenancy agreements.
- Deal with reasonable complaints/requests with professionalism and patience.
- Managing general housekeeping, cleaning, managing tenants move outs and preparing rooms for new tenants.
Education
Master of Science - Forensic Psychology
Manchester Metropolitan University
Manchester, UK 12-2019
Bachelor of Science - Psychology
University of Leeds
Leeds, UK 07-2015
High School Diploma -
Trinity C of E High School
Manchester, UK 07-2009
Skills
- Effective verbal and written communicator with people of all ages, cultures and backgrounds
- Problem Solving, resilient and adaptable with the ability to respond to changing demands and manage unforeseen circumstances
- Working as part of a team, collaborating with different professionals and services to improve outcomes and continuity of support for service users
- Time Management and organization including managing planning, meetings and appointments, accurate record keeping and prioritizing tasks by importance and urgency
- Conflict Resolution using de-escalation techniques, facilitating mediation and assessing risk
- Computer Skills, proficient IT user with knowledge of range of software
Certification
WA Driving License
White Card
Working at heights
Confined Spaces
Gas Testing
References
References available upon request.
Timeline
Specialist In-reach Worker
Manchester Action on Street Health
10.2021 - 12.2023
Homeless Navigator
Manchester City Council
09.2020 - 10.2021
Accommodation Support Worker
Manchester City Council
05.2020 - 09.2020
Master of Science - Forensic Psychology
Manchester Metropolitan University
Bachelor of Science - Psychology
University of Leeds
High School Diploma -
Trinity C of E High School
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