Katrin Paertel
Goondiwindi,QLD
Summary
I am an Estonian traveler on a Working Holiday Visa and I am looking for work in Australia. I have a European B-category driving license. I like correctness and I am a fast and conscientious learner, I am not afraid of physical work. I can handle stress very well, and I also adapt very quickly to a new company. I am highly motivated and a hard worker willing to do long hours.
Overview
7
7
years of professional experience
Work History
Cleaner
Carrington Ginning
04.2025 - Current
- Factory cleaning with compressed air and emptied the trash cans.
- Drove the Loader and emptied the trash cans with it.
- Worked in the books & bags area. Took a sample of cotton, placed it in the sample boxes, and checked the bale weight.
Vintage Cellar Hand
Berton Vineyard
01.2025 - 04.2025
- Prepares lines and transferring juice or wine from one tank to another.
- Making chemical and yeast addition and know how additives react to each other.
- Ability to work in a confined space area and be able to fill in the necessary documents.
- Cleaning wine tanks and barrels.
- Taking samples for the lab.
Cleaner
Carrington Ginning
04.2024 - 10.2024
- Factory cleaning with compressed air and emptied the trash cans.
- Drove the Loader and emptied the trash cans with it.
- Worked in the books & bags area. Took a sample of cotton, placed it in the sample boxes, and checked the bale weight.
Vintage Cellar Hand
Berton Vineyard
01.2024 - 04.2024
- Prepares lines and transferring juice or wine from one tank to another.
- Making chemical and yeast addition and know how additives react to each other.
- Ability to work in a confined space area and be able to fill in the necessary documents.
- Cleaning wine tanks and barrels.
- Taking samples for the lab.
Function Waitress
Oakover Grounds
12.2023 - 01.2024
- Provided excellent customer service to ensure repeat customers.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Took orders for food and drinks and delivered them to guests.
- Stocked server areas with supplies before, during and after shifts.
Customer Service Supervisor
OÜ Rademar
09.2022 - 10.2023
- Supervised and trained customer service staff to ensure excellent customer service delivery.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Answered phone calls and responded to questions and concerns.
- Created reports on daily, weekly, monthly basis related to customer service activities.
Phone Sales Representative
Postimees Grupp AS
11.2020 - 09.2022
- Assisted customers in selecting appropriate products or services for their needs.
- Identified customer needs and offered appropriate solutions to meet those needs.
- Generated leads through cold calling techniques.
Smoothie Maker
Boost Juice Bar
05.2018 - 11.2020
- Prepared smoothies according to customer orders, using fresh fruits and vegetables.
- Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.
- Assisted other team members when needed in order to ensure efficient operations.
- Assisted customers with menu selections, providing nutritional information as requested.
- Operated cash register to process payments from customers.
- Maintained cleanliness of work area during and after shifts, disposing of trash appropriately.
- Monitored inventory levels of ingredients and placed orders for replenishment when necessary.
- Communicated effectively with coworkers regarding daily tasks and upcoming events.
Education
High School Diploma - undefined
Tartu Kristjan Jaak Petersoni Gymnasium
Tallinn06.2019
undefined
Tabivere School
Tabivere06.2016
Skills
- Manual driver’s licenses and personal car
- Confined space ticket
- Honest and reliable
- Problem-Solving
- Team Collaboration
- Attention to Detail
- Professional Demeanor
- Fast learning
- Hard working
LANGUAGES
English: Limited
Estonian: Full Professional
Timeline
Cleaner
Carrington Ginning
04.2025 - Current
Vintage Cellar Hand
Berton Vineyard
01.2025 - 04.2025
Cleaner
Carrington Ginning
04.2024 - 10.2024
Vintage Cellar Hand
Berton Vineyard
01.2024 - 04.2024
Function Waitress
Oakover Grounds
12.2023 - 01.2024
Customer Service Supervisor
OÜ Rademar
09.2022 - 10.2023
Phone Sales Representative
Postimees Grupp AS
11.2020 - 09.2022
Smoothie Maker
Boost Juice Bar
05.2018 - 11.2020
High School Diploma - undefined
Tartu Kristjan Jaak Petersoni Gymnasium
undefined
Tabivere School
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