Katrina Baron
Brisbame,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Sitar Coorparoo
03.2021 - 02.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- In charge of opening and closing the restaurant.
- Answered the phones and arranged bookings.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
High School Diploma -
Loreto College
Brisbane, QLD11.2022
Bachelor of Engineering -
The University of Queensland
Brisbane01.2027
Skills
- Billing and Payment Processing
- Safety and Sanitation
- Glassware Polishing
- Guest Satisfaction
- Item Promotion
- Ability to Lift 30 Pounds
- Conflict and Complaint Resolution
- Stocking and Replenishing
- Price Memorization
Certification
- RSA License
Timeline
Waitress
Sitar Coorparoo
03.2021 - 02.2023
High School Diploma -
Loreto College
Bachelor of Engineering -
The University of Queensland
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