Kayla Morris
Orchard Hills
Summary
To utilize my hands on experience and great communication skills to deliver an engaging and high-quality service for a wide variety and customers.
Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and transcribing information.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
10
10
years of professional experience
Work History
Administration, scheduling, RTO & compliance
Alsco Managed Training
01.2023 - 03.2025
- Collaborated with cross-functional teams for the successful implementation of new compliance initiatives.
- Prepared documentation and records for upcoming audits and inspections.
- Assisted in the preparation of reports for senior management, outlining findings from investigations into suspected non-compliant activities.
- Supported and trained customers on compliance-related issues.
- Negotiated with regulatory bodies to resolve compliance issues without incurring penalties.
- Contributed to policy development, ensuring alignment with industry best practices and legal standards.
- Evaluated and monitored supplier and partner relationships to support compliance.
- Developed risk assessment models to identify potential compliance risks.
Administrator, Customer Service & Scheduling
Coca Cola
06.2022 - 01.2023
- Communicating with staff and customers statewide and out of state
- Scheduling Vending Machine and Drink Fridges Nationally
- Created and emailed all correspondence to clients and team members
- Evaluated customers’ queries and provided service accordingly
Administrator & Customer Service
Bluestar Logistics
11.2021 - 05.2022
- Created and emailed all correspondence to clients and team members
- Protected confidential company records
- Evaluated customers queries and provided service accordingly
- Answered all company driver calls and helped with location enquiries and schedules
- Communicating with staff and customers statewide and out of state
Picker
Super Retail Group
09.2020 - 10.2021
- Pick orders as per customer requests
- Pack orders ready for dispatch
- Book items for dispatch via computer
- Cycle counting
Administrator
Sydney Forklift Trucks
01.2019 - 08.2020
- Created and emailed all correspondence to clients and team members
- Booking and scheduling maintenance and orders for forklifts and equipment
- Answering phone and email enquiries
- Protected confidential company records
- Evaluated customers queries and provided service accordingly
Customer Service
Woolworths Group
04.2016 - 06.2019
- Acknowledged and resolved customers issues efficiently
- Worked to the best of the company standards and my ability
- Mentorship and training of new co-workers
Barista
Café
03.2015 - 01.2016
- Operated multiple machines simultaneously
- Delivered consistent service to all customers
- Cash handling
- Order taking
- Control & reordering of stock
- Prepare and serve all coffee types
- Participate in environmentally sustainable work practices
Education
Finishing High School -
Erskine Park High School
12.2018
Skills
- Compliance monitoring
- Basic first aid
- Corrective action plans
- Documentation skills
- Operations support
- Records management
- Data entry
Communication Skills
Strong written and verbal communication skills, including the ability to take aboard constructive feedback and effectively apply it to my day-to-day duties.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administration, scheduling, RTO & compliance
Alsco Managed Training
01.2023 - 03.2025
Administrator, Customer Service & Scheduling
Coca Cola
06.2022 - 01.2023
Administrator & Customer Service
Bluestar Logistics
11.2021 - 05.2022
Picker
Super Retail Group
09.2020 - 10.2021
Administrator
Sydney Forklift Trucks
01.2019 - 08.2020
Customer Service
Woolworths Group
04.2016 - 06.2019
Barista
Café
03.2015 - 01.2016
Finishing High School -
Erskine Park High School
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