Kayla Poeschl
Cliftleigh,NSW
Summary
Hardworking job seeker offering strong track record of engaging customers to deliver pleasant shopping experience. Energetic and enthusiastic with skill in communicating politely and respectfully to respond to customer issues. Eager to learn new skills and contribute to team goals.
Overview
1
1
year of professional experience
Work History
Volunteer
Kurri Kurri Football Club
- Assisted in canteen duties.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Counter Clerk
Kurri Kurri News Agency
01.2022 - Current
- Managed multiple tasks in high-volume environment.
- Sold merchandise through effective customer service techniques
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Operated cash register to accurately complete customer financial transactions.
- Processed customer orders and accurately entered into order system.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Relayed information about menu selections and featured products.
- Processed cash, check and credit card payments.
- Applied knowledge of daily menu items, promotions and prices.
Education
Kurri Kurri High School
Kurri Kurri, NSWSkills
- Task Prioritization
- Resolving Complaints
- Cash and Credit Card Transactions
- Telephone Reception
- Reading Comprehension
- Managing Multiple Tasks
- Training Junior Team Members
- Teamwork and Collaboration
Art
I have a creative mind and exert that through painting and drawing.
Affiliations
Warwick Buttigieg (Coach at Kurri Kurri Football Club) -
Chloe Turnbull (Canteen Manager at Kurri Kurri Football Club) - 0421551854
Yan (Owner/Manager at Kurri Kurri News Agency) -
Samantha Ruzicka (Biology Teacher at Kurri High) -samantha.ruzicka@det.nsw.edu.au
Kellie Tilden (Society and Culture Teacher at Kurri High) - kellie.tilden@det.nsw.edu.au
Timeline
Counter Clerk
Kurri Kurri News Agency
01.2022 - Current
Volunteer
Kurri Kurri Football Club
Kurri Kurri High School
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