Keara Sparrow
Kadina,SA
Summary
Hi, I'm Keara Sparrow, and I am currently 21 years of age. I have worked in customer service for a total of six years. I am a highly motivated person with the desire to take on new challenges. I have a strong work ethic, adaptability, and contagious personality. I am customer-focused, and known for high productivity and efficient task completion. I excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions.
Overview
6
6
years of professional experience
Work History
Hospitality Worker
MCDONALDS
Kadina
05.2019 - 09.2020
- Monitored inventory levels for all items used in the hospitality area.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Resolved customer complaints promptly in order to maintain high levels of satisfaction.
- Operated cash registers accurately and efficiently during peak hours of business.
Retail Assistant
K-HUB
Kadina
10.2020 - 04.2022
- General Tidy and cleaning
- Working independently or as a team when required
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
- Welcomed customers and offered to help locate items
- Answered phones promptly and directed calls appropriately.
- Provided excellent customer service by attending to customer needs in a timely manner.
Registers and Online Personal Shopper
WOOLWORTHS
Kadina
01.2023 - Current
- Picking and Packing customer order's accordingly
- Working with computers and apps
- Respond promptly to customer inquiries via phone
- Provide excellent customer service by responding promptly to inquiries and complaints.
- Greet customers and provided excellent customer service.
- Collaborate with other departments to meet customer demands promptly.
Education
HIGH SCHOOL -
Kadina Memorial School
Kadina, SA12.2021
Cert 1 - Building and construction
Kadina Memorial School
Kadina, SA12.2021
Cert 1 - Food and Hospitality
Kadina Memorial School
Kadina, SA12.2020
Skills
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Data entry
- Safety compliance
- Individual Work
References
- Susan Sparrow 0418812897
- Tailor Bradbrook 0403581068
Timeline
Registers and Online Personal Shopper
WOOLWORTHS
01.2023 - Current
Retail Assistant
K-HUB
10.2020 - 04.2022
Hospitality Worker
MCDONALDS
05.2019 - 09.2020
HIGH SCHOOL -
Kadina Memorial School
Cert 1 - Building and construction
Kadina Memorial School
Cert 1 - Food and Hospitality
Kadina Memorial School
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