To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager and Optical Dispenser
Bailey Nelson
09.2022 - Current
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Assisted in recruiting, hiring and training of team members.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Reported issues to higher management with great detail.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Interacted well with customers to build connections and nurture relationships.
Administration and Business Support
Pinnacle Rehab
06.2022 - 09.2022
Demonstrated strong organizational and time management skills while managing multiple projects.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Fitness Coach
Curves
11.2020 - 04.2022
Helped clients reach fitness objectives by providing encouragement and motivation.
Stayed current with CPR and first aid certification to provide emergency response in case of injury.
Explained use of exercise equipment to all participants, prioritizing safety at all times.
Designed innovative fitness plans to keep clients engaged.
Pharmacy Assistant
Priceline Pharmacy
11.2018 - 04.2020
Supported operations with filing, copying and faxing.
Assisted pharmacy staff with preparing medications and filling orders.
Trained new pharmacy staff on computer system and drug management protocols.
Answered customer phone calls to address questions and provide assistance with prescriptions.
Operated cash register and performed front counter tasks to facilitate daily operations.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Counselled customers on medications, appropriate dosage and potential side effects.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Organized client information into correct profiles while maintaining confidentiality.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Education
High School Diploma -
Northern Beaches Christian School
Terrey Hills, NSW
11.2020
Skills
Attention to Detail
Time Management
Customer Service
Store Opening and Closing
Desktops, Laptops and Mobile Devices
Answering Customer Questions
Staff Management
Staff Supervision
New Hire Training
Customer Experience
Timeline
Assistant Store Manager and Optical Dispenser
Bailey Nelson
09.2022 - Current
Administration and Business Support
Pinnacle Rehab
06.2022 - 09.2022
Fitness Coach
Curves
11.2020 - 04.2022
Pharmacy Assistant
Priceline Pharmacy
11.2018 - 04.2020
High School Diploma -
Northern Beaches Christian School
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