Keely Larkin
Urangan,QLD
Summary
Dedicated student currently building foundational skills for further education. Experienced waitress, bartender, barista that has worked routine and events for the past 2 years. Prepared for challenges of position and ready to use abilities in communication and problem-solving to meet business goals.
Motivated seeking opportunity to gain further hands-on experience and apply training. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager excited to learn from professionals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
National Plan Manager
02.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Waitress and Casual Bartender
Waterfront Restaurant
09.2020 - 01.2024
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Barista
- Bar Service - Including cocktail making
Education
Year 12 Certificate
11.2023
Skills
- Team Player
- Accuracy and Efficiency
- Guest Satisfaction
- Beverage Preparation
- Wine and Liquor Service
- Experienced Waitress
Certification
- Responsible Service of Alcohol License - completed
- COVID-19 Health and Safety course - completed
- Cert II Hospitality - completed
- Cert II Workplace Skills - Completed
- Working with children card (Blue Card) - attained
- NDIS Worker Screening - attained
Additional Information
Reefers to be provided upon request
Timeline
Receptionist
National Plan Manager
02.2024 - Current
Waitress and Casual Bartender
Waterfront Restaurant
09.2020 - 01.2024
Year 12 Certificate
- Responsible Service of Alcohol License - completed
- COVID-19 Health and Safety course - completed
- Cert II Hospitality - completed
- Cert II Workplace Skills - Completed
- Working with children card (Blue Card) - attained
- NDIS Worker Screening - attained
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