Keesha Mcdonald
Cairns,QLD
Summary
I currently seeking employment opportunities that may arise with in your company, i am extremely motivated to learn new skills. i am passionate about working my chosen field of interest. i have demonstrated i work well as a team and autonomously. i have a positive disposition, with excellent team building and customer service skills.
Overview
4
4
years of professional experience
Work History
Bar Waiter
Brothers Leagues Club
08.2024 - 09.2024
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
- have knowledge on keno
- worked in gaming night shift
- cash handling
Coffee Barista
Muzz Buzz Coffee
02.2023 - 11.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
Lead Sandwich Maker
SUBWAY®Restaurants
01.2021 - 08.2022
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches in a timely manner.
- Collaborated with team members to ensure consistency in sandwich preparation and presentation.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Managed food safety practices, ensuring compliance with company standards and local regulations at all times during opening shifts.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree - School
Champion Bay State High School
Geraldton, WA09.2021
Skills
- Customer Service
- Strong multitasking
- Cleaning and sanitization
- POS Systems
- Payment Processing
- Cash handling proficiency
referances
james sleep
0426704664
irene posadas
0478305413
Timeline
Bar Waiter
Brothers Leagues Club
08.2024 - 09.2024
Coffee Barista
Muzz Buzz Coffee
02.2023 - 11.2023
Lead Sandwich Maker
SUBWAY®Restaurants
01.2021 - 08.2022
No Degree - School
Champion Bay State High School
Similar Profiles
Amrit PaudelAmrit Paudel
Chef De Partie (Full Time) at Brothers Leagues ClubChef De Partie (Full Time) at Brothers Leagues Club
Lachlan HammettLachlan Hammett
Bartender at Brothers Leagues ClubBartender at Brothers Leagues Club
Cindy EnglishCindy English
Gaming Attendant at brothers leagues clubGaming Attendant at brothers leagues club