Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Keeva Grennan

Illawarra ,NSW

Summary

Dedicated and dynamic hospitality professional with a proven track record of providing exceptional guest experiences. With over 3 years of experience in the industry, I possess a comprehensive understanding of hospitality operations, including front-of-house management, guest relations, and skills for a Bartender and Barista. Known for my strong communication skills and ability to adapt to diverse environments, I excel and thrive in fast-paced settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress and Bartender

Wildginger Kiama
Kiama, NSW
03.2022 - Current
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Prepared end-of-shift reports detailing sales figures, and labor costs.
  • Multi-tasked both the bar and front of house waitress duties
  • Provided exceptional service to high volume of daily customers.

Bartender and Barista

Kiama Show
Kiama, NSW
01.2024 - 01.2024
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Managed the coffee machine and all café orders
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

Arts Festival Worker

KISS Arts Festival 2022
Kiama, NSW
04.2022 - 04.2022
  • Employed to entertain visitors entering the festivals maze
  • Talked regularly with families and children
  • Created a Character and kept to the character to create entertainment and engagement.

Bookstore Clerk

Jennies Book Nook
Kiama, NSW
03.2021 - 05.2021
  • Worked on and off shifts, mostly attending to the cash register and speaking to the customers.
  • Helped customers by answering questions and locating merchandise.
  • Processed payments for book purchases using a POS system.
  • Listened to customer interests and needs

Education

High School Diploma -

Wollongong High School of Performing Arts
Wollongong NSW
09-2023

Skills

Responsible Service of Alcohol (RSA)

Menu and Cocktail memorization

Barista and coffee curating

Event coordination

Multi-tasking different roles as a front of house employee

Attained Working with Children's Check

Affiliations

  • Volunteer at North Nowra public as a teachers assistant
  • Musician at local festivals
  • Volunteered at Society City a bookshop in Wollongong

Certification

  • RSA (Responsible Service of Alcohol Certificate)
  • Working with Children Check
  • HSC (High School Certificate)

Timeline

Bartender and Barista

Kiama Show
01.2024 - 01.2024

Arts Festival Worker

KISS Arts Festival 2022
04.2022 - 04.2022

Waitress and Bartender

Wildginger Kiama
03.2022 - Current

Bookstore Clerk

Jennies Book Nook
03.2021 - 05.2021

High School Diploma -

Wollongong High School of Performing Arts

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Keeva Grennan