Keith Olsen
Ipswich
Summary
Dynamic Client Liaison Officer with a proven track record at the Department of Agriculture and Fisheries, enhancing client satisfaction through strategic partnerships and innovative solutions. Skilled in cross-functional coordination and issue resolution, I consistently delivered tailored services, fostering collaboration and improving operational efficiency. Recognized for my industry awareness and commitment to quality.
Professional with focus on client relations and commitment to delivering high-quality results. Adept at fostering strong client relationships and facilitating effective communication between clients and internal departments. Known for flexibility and reliability in dynamic environments, contributing to team success.
Overview
13
13
years of professional experience
Work History
Client liaison officer
Department of Agriculture and Fisheries
01.2018 - 01.2023
- Company Overview: Biosecurity
- Biosecurity
- Collaborated closely with management on strategies to improve overall client satisfaction and engagement within the company.
- Assisted in the development of new business opportunities by identifying potential clients and establishing connections.
- Maintained a thorough understanding of industry trends, enabling informed recommendations on products or services that could benefit clients'' businesses.
- Enhanced company reputation by consistently delivering high-quality solutions tailored to client needs.
- Streamlined communication between departments, ensuring efficient resolution of client requests and concerns.
Field officer
Department of Agriculture and Fisheries
01.2018 - 01.2023
- Company Overview: Biosecurity
- Biosecurity
- Improved field operations efficiency by implementing innovative data collection and reporting techniques.
- Developed strong relationships with stakeholders, fostering trust and open lines of communication during site visits and meetings.
- Expedited decision-making processes by presenting comprehensive reports containing vital field insights to senior leadership teams regularly.
- Managed multiple priorities effectively while adhering to deadlines under challenging conditions in the field.
- Enhanced team collaboration through regular communication, training sessions, and joint project initiatives.
Meat Process Worker
WILPAC wholesale meats
01.2017 - 01.2018
- Pork boning and slicing
- Demonstrated adaptability by quickly adjusting to changes in work schedules or job assignments based on fluctuating production demands.
- Assisted in the training of new staff, providing guidance on proper procedures and equipment handling techniques.
- Increased overall productivity with thorough equipment maintenance, timely cleaning, and regular sharpening of tools.
- Contributed to a positive work environment by maintaining clear communication channels and promoting teamwork among colleagues.
- Enhanced product quality through consistent compliance with hygiene and sanitation regulations.
Boner Slicer
Swickers bacon factory
01.2014 - 01.2017
- Boning room
- Pork shoulder boning & slicing
- Kill floor
- C grade knife hand, flare fat removal, drop saw, pre trim, jowls
- B grade knife hand, trotter removal, head removal, jowl removal, sticking
- Streamlined workflow by effectively utilizing equipment, such as knives and saws, for precise cuts.
- Collaborated with quality control personnel to ensure compliance with industry standards for finished products.
- Improved production efficiency by skillfully deboning various types of meat.
- Maintained sharpness of tools through regular inspection and sharpening procedures, minimizing delays in production time.
- Assisted in the development of new cutting methods, resulting in faster processing times and higher yields.
- Enhanced workplace safety by following strict sanitation guidelines and maintaining a clean work area.
Knife Hand
Meramist Caboolture
01.2013 - 01.2014
- Kill floor
- Level 4 knife hand
- Head chain, drop tongues, head removal, whizz knife hock cutter, tendon removal, drop saw, hot neck boning, wheesand rod and plugging, shackling
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
- Performed routine equipment maintenance, resulting in fewer breakdowns and increased operational efficiency.
- Improved team productivity by effectively communicating with coworkers and supervisors on project requirements.
B Grade Knife Hand
Thomas Borthwick & Sons
01.2010 - 02.2011
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
Education
Bachelor of Science - Spatial Science ( Surveying)
University of Southern Queensland
Toowoomba, QLD04-2027
Skills
- Creativity and innovation
- Industry awareness
- Cross-functional coordination
- Team collaboration
- Issue resolution
- Activity planning
- Policies and procedures implementation
- Verbal and written communication
- Strategic partnerships
- Goal setting
Timeline
Client liaison officer
Department of Agriculture and Fisheries
01.2018 - 01.2023
Field officer
Department of Agriculture and Fisheries
01.2018 - 01.2023
Meat Process Worker
WILPAC wholesale meats
01.2017 - 01.2018
Boner Slicer
Swickers bacon factory
01.2014 - 01.2017
Knife Hand
Meramist Caboolture
01.2013 - 01.2014
B Grade Knife Hand
Thomas Borthwick & Sons
01.2010 - 02.2011
Bachelor of Science - Spatial Science ( Surveying)
University of Southern Queensland
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