KELECHI NWANKPA
Youth Woker
Liverpool,NSW
Summary
Industrious and proficient expert with a proven history in counseling, community outreach, and casework, poised to leverage extensive experience as a support worker. Strong capabilities in case management, behavior control, and advocacy contribute to effective team objectives. Recognized for a proactive approach and exceptional multitasking skills, consistently receiving commendations from colleagues for dedication and results-oriented performance. Specialized knowledge in integrated care delivery, discharge planning, and crisis intervention positions this professional as a reliable asset to any organization seeking to achieve its goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
Your Support Healthcare
06.2022 - 08.2025
- Provided compassionate care to clients with disabilities and mental health challenges.
- Supported independence through goal-setting, daily living skills, and community access.
- Maintained accurate client records and ensured adherence to NDIS policies.
- Organised transport for medical and community appointments.
- Assisted clients with daily living activities, promoting independence and well-being.
- Collaborated with healthcare professionals to implement personalized care plans.
- Monitored client behavior and reported changes to healthcare professionals.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Participated in training workshops to stay updated on best practices in mental health support.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
- Implemented behavioral modification techniques for patients struggling with maladaptive patterns such as aggression or selfharm.
- Facilitated therapeutic group sessions for increased social interaction and skill development.
- Contributed to positive team dynamics by maintaining open communication with colleagues about shared caseloads.
- Enhanced medication adherence with thorough education on side effects, dosing schedules, and potential interactions.
- Assisted in development and implementation of relapse prevention strategies.
Youth Worker
Participate Australia
02.2023 - 05.2025
- Mentored young people, fostering resilience and social-emotional development.
- Facilitated group activities to build communication, teamwork, and leadership.
- Applied crisis intervention strategies to support vulnerable youth.
- Worked collaboratively with multidisciplinary teams to deliver holistic care.
- Facilitated engaging activities to promote social skills and emotional development among youth.
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
Education
Master of Business - Data Analytics
Polytechnic Institute Australia
08-2024
Cert III - Individual Support (Ageing, Home & Community)
Arizona College
01.2022
Skills
- Therapeutic interventions for youth
- Client-centered case advocacy
- Daily living assistance & community participation
- Crisis intervention & integrated care delivery
- Reporting and compliance proficiency
- Proficient in team-oriented communication
- Experienced with data recording systems
- Technical analysis expertise
Certification
- First Aid, CPR, Basic Life Support
- NDIS Orientation & Supporting Safe and Enjoyable Meals
- Infection Control & COVID-19 Safety Training (Aspen Medical)
- Working With Children Check (WWCC) – NSW
- NDIS Worker Screening Check – NSW
Personal Details
English (Fluent)
Timeline
Youth Worker
Participate Australia
02.2023 - 05.2025
Support Worker
Your Support Healthcare
06.2022 - 08.2025
Cert III - Individual Support (Ageing, Home & Community)
Arizona College
Master of Business - Data Analytics
Polytechnic Institute Australia
Hobbies and Interests
Chess, Reading Motivational Books, Mentorship & Community Volunteering
Personal Details
- Date of Birth: 5 Sept 1988
- Marital Status: Married
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