KELLI MAREE MILLER
Eleebana,NSW
Summary
Organized and dedicated Administrative Officer with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
School Administration Officer
Hamilton South Public School
02.2024 - Current
- Maintained accurate records of student attendance.
- Increased parent satisfaction by addressing inquiries promptly, and maintaining open communication channels.
- Process student enrolments.
- Organise bus quotes for school events
- Provide care and support for sick or distressed students
- Undertake the provision of first aid and administration of medications for students as required.
- Maintain the weekly Noticeboard/ Newsletter
- Processing payments received by students / families
School Administration Officer
Hunter Sports High School
07.2023 - 10.2023
- Maintained accurate records of student attendance
- Cash processes for students and families
- Organised notes and emails for school events, making sure notes had been returned
- Managed lost property
School Administration Officer
Callaghan College Waratah
01.2023 - 06.2023
- Respond to and assist with enquiries from students, parents, staff and the community
- Ecpc checking
- Answering phone calls and directing to the appropriate recipient. Handled incoming and outgoing mail.
- Provide administration support to executive staff and school community.
- Student late arrivals and early leavers.
Relieving School Administration Manager
Newcastle Junior School
10.2022 - 12.2022
- Assisting with enquiries from executive, staff and families
- Answering Phones, Emailing/Faxing/Scanning
- Organized and updated Ecpc databases and records.
- Completed bi-weekly payroll for employees.
Casual School Administration Officer
Garden Suburbs / Valentine / Floraville /Warners Bay High / Mount Hutton/ Carrington
07.2022 - 10.2022
- Answering phones
- Undertake the provision of first aid and Administration of medications for students as required
- Assist with students, families, and the community enquiries.
- Checking Ecpc for clearance of casual teachers and external providers
- Accurately entering students late arrivals or early leavers into the system
- Helping in the Library
Administration/Reception
Providence Medical Centre, Warners Bay
01.2021 - 01.2022
- Making appointments, Emailing/Faxing/Scanning, Calling Specialists, Filing, Answering phones
Member Service Officer
Newcastle Permanent Building Society
01.2017 - 01.2021
- Enquiries, Cash handling/ Balancing, Filing/Scanning, Taking Complaints
Senior Retail Service Officer/2nd in charge
Northern Inland Credit Union
01.2012 - 01.2017
- Overseeing staff, Customer Service, Filing/Scanning, Enquiries
Customer Service Representative
Westpac Banking Corporation
01.2010 - 01.2012
- Cash handling/ Balancing, Enquiries, Customer enquiries
Skills
- Office Administration
- Ability to liaise with a variety people of all ages
- Excellent Communication
- Adaptable and Self motivated
- Student and parent relations
- Multitasking and Time Management
- Teamwork and Collaboration
- Problem-solving abilities
- Reliability
References
Toni Brown
School Administration Manager
Merewether High School
4969 3855
Shai McKinley
School Administration Manager
Callaghan College Waratah Campus
4968 1939
Certification
- First Aid Certificate, Transformational Institute Pty Ltd - 18/03/2022
- Cert III in Sterilisation Services, TAFE NSW, 01/12/2022
- Cert III in Financial Services, TAFE NSW
- Cert II in Community Services Support Work, Intergrated Care Management
Timeline
School Administration Officer
Hamilton South Public School
02.2024 - Current
School Administration Officer
Hunter Sports High School
07.2023 - 10.2023
School Administration Officer
Callaghan College Waratah
01.2023 - 06.2023
Relieving School Administration Manager
Newcastle Junior School
10.2022 - 12.2022
Casual School Administration Officer
Garden Suburbs / Valentine / Floraville /Warners Bay High / Mount Hutton/ Carrington
07.2022 - 10.2022
Administration/Reception
Providence Medical Centre, Warners Bay
01.2021 - 01.2022
Member Service Officer
Newcastle Permanent Building Society
01.2017 - 01.2021
Senior Retail Service Officer/2nd in charge
Northern Inland Credit Union
01.2012 - 01.2017
Customer Service Representative
Westpac Banking Corporation
01.2010 - 01.2012
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