Kelly Dal Broi

• Led program design, commissioning and delivery of multi-site projects to strengthen chronic condition care across the Murrumbidgee region; managed 18+ project streams with combined annual budget responsibility.
• Coordinated stakeholder engagement across general practice, pharmacy, allied health, community organisations and hospital services; facilitated 40+ co-design workshops and practice visits, producing five integrated care pathways.
• Designed and implemented monitoring and evaluation frameworks; produced monthly and annual reports used by executive sponsors to inform funding reallocations and performance improvements.
• Delivered communications and PR: authored 30+ newsletter articles, website updates and media pieces; generated three regional media features that increased program visibility by 50%.
• Managed team operations: supervised 4 direct reports and multiple contractors; implemented workload systems that increased team productivity by 25%.
• Led IT and quality initiatives: rolled out CRM and Monday.com, developed file controls and documentation standards that reduced retrieval time by 60%.
• Provided strategic advice to executive leadership on primary care reforms, contributing to two policy submissions and three funding proposals.

• Delivered targeted support to general practices and pharmacies to implement Living Well activities; supported 25 practices to adopt new workflows and referral pathways.
• Planned and delivered 12 professional development and peer-networking events with average attendee satisfaction scores of 4.6/5.
• Assisted data collection and evaluation that informed iterative program improvements, leading to a 20% increase in program uptake across priority cohorts.
• Contributed to program publications and communications reaching 1,200+ regional health professionals.

• Coordinated longitudinal placements for University of Wollongong medical students across Griffith, Leeton and Narrandera;
• Administered annual placement budget of $12,000, managed petty cash, procurement and acquittals; achieved zero material audit findings across reporting periods.
• Liaised with seven general practices and four hospitals to plan clinical skills, tutorials and industry tours;
• Managed student accommodation and compliance (police checks, vaccinations, WHS):

• Designed and delivered community projects and events (Youth Week, Harmony Day, Youth Mental Health Forum) engaging 100+ local stakeholders and 2,000+ community members.
• Led youth engagement strategy and co-designed local facility upgrades; secured grant funding and managed event budgets up to $7,000.
• Facilitated multi-agency committees and interagency collaboration, resulting in a 40% increase in youth program participation year-on-year.
• Wrote successful grant applications and produced communications, media releases and council reports.

• Processed livestock sales, invoicing and payments; reconciled daily transactions and managed customer accounts with 100% accuracy in monthly audits.
• Provided exceptional customer service support to resolve inquiries and enhance client satisfaction.

• Delivered national training and software implementation for agricultural clients; trained 300+ users through group sessions and online modules.
• Authored training manuals and online courses; reduced client support incidents by 35% following improved documentation.
• Managed sales support, client troubleshooting and quality assurance feedback loops that informed product enhancements.

• Delivered community support and engagement for farming families during drought; coordinated events and support networks that reached 400+ farmers and families.

• Coordinated capacity-building workshops for small businesses across the NSW Murray region; delivered 10+ workshops with 200+ participants and measurable cost-saving adoption by 30% of attendees.

• Contributed to strategic plans and funding submissions; prepared briefing papers and represented the shire at regional forums and stakeholder meetings.

• Established new economic development role across three communities; co-designed 10-year strategic plan and secured $40k private funding plus $60k+ in-kind support.

• Managed national NRM Facilitator Network communications, produced national newsletter and coordinated a $500k conference for 300+ delegates; delivered the project within budget and timeline.

• Delivered AusLink Green Paper consultations: organised 40+ face-to-face meetings nation-wide, drafted consultation materials and supported Cabinet briefing preparation.

• Delivered IT training to 200+ participants in 12 months; secured $45,000+ funding and $100,000 in-kind support for community IT resources.

• Led regional research & development initiatives, coordinated events and stakeholder advocacy; compiled submissions and secured sponsorships for farmer forums.

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