Summary
Overview
Work History
Education
Skills
Timeline
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KELLY TRAN

Melbourne,VIC

Summary

A dedicated and energetic university student with a year of experience as a Front of House All-Rounder in a busy Vietnamese restaurant. Skilled in customer service, managing orders, and ensuring smooth daily operations, with a proven ability to adapt and thrive in fast-paced environments. While comfortable in familiar settings, actively seeking new challenges to grow both personally and professionally. Passionate about hospitality and creating welcoming experiences, bringing positivity, focus, and a collaborative mindset to every role.

Overview

Work History

Front of House Employee

Co Thu Quan Restaurant
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Specialized in preparing milk tea and a variety of other drinks.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Assisted with training new front of house employees on procedures and policies.

Education

Bachelor of Economics -

Monash University
Clayton, VIC

Skills

  • Fluent in English and Vietnamese
  • Strong communication and interpersonal skills
  • Efficient multitasking capabilities, and customer service
  • Effective Team Collaboration
  • Experience with POS systems and cash registers
  • Flexible schedule and availability
  • Effective Task Management
  • Dedicated and strong work ethic

Timeline

Front of House Employee

Co Thu Quan Restaurant

Bachelor of Economics -

Monash University
KELLY TRAN