Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kelly Tuala

Kelly Tuala

Strathpine,QLD

Summary

Dedicated Childcare Educator with a strong background in early childhood education and a knack for creating engaging, developmentally appropriate activities. Excelled at ABC Childcare Centre by implementing innovative arts programs and leading health and safety practices. Known for exceptional patience, empathy, and a solid work ethic, I consistently enhance learning environments and foster child development. Diligent Desired Position with solid background in early childhood education. Proven track record of creating nurturing and safe environments that foster children's growth and development. Demonstrated ability in implementing educational programs and using effective communication skills to engage with children and parents. Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members. Diligent Desired Position with comprehensive retail experience, ensuring high levels of customer satisfaction and efficient store operations. Proven track record of improving sales through exceptional product knowledge and personalized customer service. Demonstrated ability in inventory management and teamwork, fostering collaborative and productive work environment. Retail professional with solid background in customer service and store management. Known for enhancing shopping experience and streamlining daily operations. Valued team player with focus on collaboration and flexibility to adapt to changing needs. Strong in communication and problem-solving, consistently contributing to store success. Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.

Overview

18
18
years of professional experience

Work History

Childcare Educator

Childcare Centre
05.2015 - 09.2016

Early Childcare Assistant

ABC Childcare Centre
03.2012 - 06.2013
  • Observed strict adherence to licensing standards by following established policies on safety procedures, food preparation guidelines, and sanitation practices.
  • Developed creative arts programs that encouraged self-expression, fine motor skills improvement, and artistic exploration among students.
  • Monitored daily health checks of each child upon arrival at the facility to ensure safety and well-being of all students.
  • Promoted physical development by leading outdoor activities, games, and group exercises suitable for young children.

Sales Assistant Team Member

Cotton On
10.2007 - 01.2008
  • Strengthened customer loyalty through building rapport and offering knowledgeable assistance on products and services.
  • Contributed to a positive team environment with strong communication and collaborative skills.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Receptionist / Data Entry

Finance Company
08.2001 - 11.2001
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Sales Assistant

Jeans West
10.2000 - 12.2000
  • Boosted store revenue through upselling and cross-selling techniques.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Listened to customer needs and desires to identify and recommend optimal products.

Cashier

Woolsworths
08.1998 - 03.2000
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

Year 12 - Study All of High School Years

Cleveland District State High School
Cleveland, QLD
11.1999

Skills

  • Patience and Empathy
  • Age-Appropriate Activities
  • Early Childhood Education
  • Hygiene practices
  • Positive Reinforcement
  • CPR training
  • Lesson Planning
  • Nutrition knowledge
  • Cleaning and sanitation
  • Documentation abilities
  • Parent-Teacher Communication
  • Elementary Education
  • Creative lesson planning
  • Child Safety Procedures
  • Language development
  • Caring and Understanding
  • Friendly and likeable
  • Strong Work Ethic

Timeline

Childcare Educator

Childcare Centre
05.2015 - 09.2016

Early Childcare Assistant

ABC Childcare Centre
03.2012 - 06.2013

Sales Assistant Team Member

Cotton On
10.2007 - 01.2008

Receptionist / Data Entry

Finance Company
08.2001 - 11.2001

Sales Assistant

Jeans West
10.2000 - 12.2000

Cashier

Woolsworths
08.1998 - 03.2000

Year 12 - Study All of High School Years

Cleveland District State High School
Kelly Tuala