Kelly Olivia Mendy

• Fashion Week haute couture show backstage
• Participating in the test sessions
• The visual rehearsals for the visual include parades on catwalks, before the models arrives and the show begins in several houses :

ZIMMERMANN, VALENTINO, BALMAIN, THE ROW, ROGER VIVIER AND THE L'OREAL SHOW.

• Personalized service for VIP customers
• Placement of people in the room
• Drink services
• Processing of complaints.
• Maintenance of the reception register.
• Recording of appointments

• Welcome of customers in store
• Drink service around 50 customers per day
• Taking over customers to make them wait while a seller takes them over
• Increased sales by 10%

• Fashion week haute couture show backstage
• Participation in fitting sessions
• Parades on catwalks as part of repetitions of defile on catwalks for visual, before the model come and The show starts for Several houses:VALENTINO, BALMAIN, THE ROW, VALENTINO, JACQUEMUS, ZIMERNAMM, FRED, ASHI ASHI, BALMAIN, BALENCIAGA, ARMANI.

• Attendance score on the invitation list issuing access badges
• Maximised repeat visits delivering excellent guest experience
• Personalized support for VIP customers
• Placement of vip on tennis match
• Taxi reservation on request
• Maintaining order and calm during the game.

• Orientation information of visitors in the building
• Welcome visitors on events product presentation
• Animation of intellectual, manual and multiple startup activities

• Treat all visitors as a special client
• Managing the interaction between visitors and the sellers
• Taking a telephone message
• Transmission of messages via the book available for seller
• Knowledge of the brand and flagship products
• Do the wish registration on excel table
• Managed over 70 customer calls per day

• Controlling stocks in reserve to avoid product shortages and reporting supply needs to the manager.
• Make sure the store is properly stored after inventor
• Receiving pallets of goods during deliveries, controlling and storing products in the reserve shelves, and evacuating packaging
• Drink restocking

• Opening of the stand-alone store and marketing of new products on displays organised to stimulate sales
• Presentation of the offer and promotion of the brand strengths, supported by a sales pitch.
• Achievement of daily sales targets
• Customer loyalty thanks to adapted support and Personalised advice
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• Enter attendance on the invitation list.
  Placement of people in the room.
• Telephone switchboard management, information, and reservations.
• Planning for receiving mail and parcels

• Management of shelf life: cleanliness, storage, beeping, labelling, anti-theft, folding, merchandising
• Purchase cashing
• Advice to customers rehabilitated cabin after passage

• Schedule a meeting with the couples to go over their budget, guests, preparation schedule, and all the necessary decisions
• Organization of work by practising tasks in order to meet expectations and deadlines.
• Management of all logistical, financial and human aspects of event organization.
• Complete management on the day of ceremony by coordinating the interventions of the providers and managing discreetly and effectively all the unexpected
• Complete management on the day of ceremony by coordinating the interventions of the providers and managing discreetly and effectively all the unexpected
• Communication on social networks to promote services to develop customers and Monitoring of trends in events

• Personalised support of VIP clients table installation according to their preference
• Advice an choosing spirits and wines according to customer expectations
• In charge of customer satisfaction before, during and after the evening by checking the quality of the service to offer them a pleasant experience
• Tidying up after closing the club