Kelsey Clarke-Lear
Perth
Summary
Possesses versatile skills in professional communication, problem-solving, and collaboration. Brings strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Bar Maid
The Dorallt Inn
08.2022 - 10.2024
- Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.
- Handled customer complaints professionally, resolving issues promptly and maintaining guest satisfaction.
- Contributed to a positive team atmosphere, collaborating with colleagues to ensure smooth operations during peak hours.
- Assisted in increasing bar revenue by upselling premium drinks and promoting daily specials.
Housekeeper
Premier Inn Hotel
11.2020 - 08.2022
- Acted as linen porter and work safely with cleaning chemicals.
- Respond timely to guests’ special requests for items like cribs, cots, extra towels, etc.
- Maintained inventory of necessary supplies.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Housekeeper
Rowan House Nursing Home
08.2020 - 11.2020
- Organized and maintained a clean, orderly, and comfortable environment.
- Ensured all equipment was in its proper place and working condition as part of safeguarding.
- Carried out domestic based tasks such as sanitising surfaces, communal areas and door handles to prevent the spread of bacteria, protecting vulnerable individuals from infection.
- Disposed of medical waste
- Maintained a high standard of cleanliness and appearance, contributing to the quality of care and lifestyle to service users.
- Maintained rapport with service users, protecting privacy and dignity of each individual and their possessions at all times.
- Reported safeguarding related issues to managers to ensure person-centred care.
Homecare Support Worker
QCare
10.2018 - 07.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Customer Assistant
Wilko
09.2017 - 10.2018
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Processed returns and exchanges efficiently, minimizing wait times for customers.
- Built strong relationships with customers by providing personalized recommendations and attentive service.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
Education
Bachelor of Science - Criminology With Psychology And Criminal Justice
University of South Wales
South Wales, United Kingdom08-2024
A Level - ICT - A, Health And Social Care - B, Sociology - B
Croesyceiliog Comprehensive School
South Wales, United Kingdom08-2024
Skills
- Meeting Deadlines
- Problem Solving
- Organisation
- Bar equipment operation
- Handling complaints
- Building rapport
- Order management
- Maintaining stock
- Efficient multitasking
- Money handling
- Equipment operation
- Order accuracy
Timeline
Bar Maid
The Dorallt Inn
08.2022 - 10.2024
Housekeeper
Premier Inn Hotel
11.2020 - 08.2022
Housekeeper
Rowan House Nursing Home
08.2020 - 11.2020
Homecare Support Worker
QCare
10.2018 - 07.2020
Customer Assistant
Wilko
09.2017 - 10.2018
Bachelor of Science - Criminology With Psychology And Criminal Justice
University of South Wales
A Level - ICT - A, Health And Social Care - B, Sociology - B
Croesyceiliog Comprehensive School
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