Kelsey McNicol - Veterinary Nurse
Alkimos,WA
Summary
I am Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. I am very organized and dependable who is successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals.
I absolutely love animals! Looking after them and educating owners is a huge passion of mine and i cant imagine going a day without animals in the my life surrounding me.
Overview
11
11
years of professional experience
Work History
Veterinary Nurse
Riseley Veterinary Centre
11.2022 - Current
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Answered owner animal health questions and advised on best care practices.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Collected and prepared specimens for laboratory testing.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Assisted veterinarians with radiographs and ultrasounds.
Dog Groomer (Owner)
Pooches Beauty Bar
03.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Started out the new business and put in imense effort to grow the business and gain clientele
- Handled all accounts and tax responsibilities.
- Wash and groom all dogs.
- Always do best by the animal, only ever grooming to the comfort of the animal to avoid stress for them.
- Manage appointments and client enquiries.
Veterinary Student
Greencross Vets
07.2022 - 11.2022
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Properly disinfected treatment, surgery, and reception areas throughout the day.
- Followed advice of my mentors and helped with patient admissions and discharge appointments.
- Always found something productive to do while my trainers were busy or unable to attend to me at that moment.
Duty Manager (Part Time)
Palace Arcade
02.2019 - 10.2022
- Trained employees in tasks for the job.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Maintained float in till and closed the till out at the end of each shift.
- Made sure all patrons were drinking responsibly and safely.
- Was able to be strong in my position when patrons were cut off or asked to leave the venue.
Supervisor (Part Time)
City Famers
11.2019 - 07.2021
- Demonstrated leadership and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and implemented change.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Interviewed potential candidates.
- Obtained a forklift license and was able to accept deliveries.
- Unloaded stock and updated it in the stock inventory.
Sales Assistant (Full Time)
Pet City
05.2015 - 11.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Cleaning and ensured proper disinfection of all animal cages and houses
- Fully informed customers of how to look after their pet, including nutrition, housing required, licenses if applicable, flea and worming regime, cleaning of housing and the animal themselves.
Sales Assistant
Pet Magic
07.2013 - 07.2014
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Checkout Cashier
IGA
01.2012 - 03.2013
- Greeted customers and responded to requests for information.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Approached every question or concern with calm and level-headed approach.
- Organized items on shelves to help customers locate products easily and quickly.
- Followed store opening and closing procedures.
Education
Certificate IV In Veterinary Nursing - Animal Health
Applied Vocational Training Institute
Ascot05.2023
Certificate III In Pet Grooming - Animal Grooming
South Metropolitan TAFE
Murdoch, WA06.2022
Certificate III In Companion Animal Services - Animal Welfare
South Metropolitan TAFE
Bentley, WA07.2016
Skills
- Veterinary Office Administration
- Pre-Anaesthetic Preparation
- Animal Health
- Client Education
- IV Fluid Administration
- Team Player
- Trustworthy
- Responsible
- Empathetic
- Demonstrate initiative
- Eager to learn and improve all skills
- Great Communicator
Extra Licenses
- Registered Veterinary Nurse N5225
- Drivers License
- Forklift Licence
- Duty Manager Red Card
- RSA
- RAC Defensive Driver Certificate
Timeline
Veterinary Nurse
Riseley Veterinary Centre
11.2022 - Current
Veterinary Student
Greencross Vets
07.2022 - 11.2022
Dog Groomer (Owner)
Pooches Beauty Bar
03.2022 - Current
Supervisor (Part Time)
City Famers
11.2019 - 07.2021
Duty Manager (Part Time)
Palace Arcade
02.2019 - 10.2022
Sales Assistant (Full Time)
Pet City
05.2015 - 11.2019
Sales Assistant
Pet Magic
07.2013 - 07.2014
Checkout Cashier
IGA
01.2012 - 03.2013
Certificate IV In Veterinary Nursing - Animal Health
Applied Vocational Training Institute
Certificate III In Pet Grooming - Animal Grooming
South Metropolitan TAFE
Certificate III In Companion Animal Services - Animal Welfare
South Metropolitan TAFE
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