Kelvin Chidi
Perth,WA
Summary
Adept IT Project Coordinator with a proven track record at Konnect Global System, enhancing project efficiency and client satisfaction through expert application of business analysis and risk management. Excelled in Agile environments, significantly improving software development life cycles and fostering stakeholder relationships. Mastery in conflict management and project tracking underscored by a commitment to excellence and innovation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Project Coordinator
Konnect Global System
Lagos, Lagos Nigeria
09.2021 - 10.2022
- Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.
- Participated in post-project reviews to document successes, lessons learned, challenges faced.
- Meet with stakeholders and the team to make sure project scopes meet business objectives and improve customer satisfaction.
- Coordinated software development projects under Agile methodology.
- Worked closely with sales teams to ensure client satisfaction from acquisition to proposal phases.
IT Technical Support
Konnect Global System
Lagos, Lagos Nigeria
10.2019 - 10.2021
- Evaluated software or hardware to recommend improvements or upgrades.
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
- Maintained positive working relationship with fellow staff and management.
- Assisted in the development and updating of technical documentation and support guides.
Education
Master's Of Information Technology - Business Informatics
James Cook University
QLD10-2024
Bachelor of Civil Engineering - Civil Engineering
Federal University of Technology
Owerri09-2019
Skills
- Software development life cycle
- Business analysis
- Project scheduling
- Scrum framework
- Requirements analysis
- Project tracking
- Work flow planning
- Conflict management
- Functional & business requirements
- Risk management
Certification
- Foundations of Project Management
- Certified Associate in Project Management (CAPM)
Timeline
IT Project Coordinator
Konnect Global System
09.2021 - 10.2022
IT Technical Support
Konnect Global System
10.2019 - 10.2021
Master's Of Information Technology - Business Informatics
James Cook University
Bachelor of Civil Engineering - Civil Engineering
Federal University of Technology
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