Kelvin Lee
Riverton,Perth
Summary
Proven track record in enhancing customer service and sales at Dan Murphys, demonstrating exceptional cash handling and interpersonal skills. Achieved significant customer satisfaction by fostering strong relationships and swiftly addressing inquiries. Collaborated effectively under pressure at The Beaufort, ensuring accuracy and efficiency in high-demand situations.
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Dan Murphys
10.2023 - 01.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Food Runner /Junior Bartender
The Beaufort
04.2022 - 09.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Education
Diploma of Aviation Aeroplane - Pilot Course
Major Blue-Air
Jandakot Airport07.2025
Diploma of Commerce - Business
Curtin College
Bentley 12.2023
High School Diploma -
Mount Lawley Senior High School
Mount Lawley, WA11.2021
High School Diploma -
Cyril Jackson Senior Campus
Bassendean, WA10.2020
Skills
Cash Handling
Goal-Oriented
Stock management
Customer Service
Friendly and Helpful
Hockey/swimming
Currently training at Modernians Hockey club every Wed, Thursday and Saturday.
Self basic swimming exercise on a weekly basis
Timeline
Sales Assistant
Dan Murphys
10.2023 - 01.2024
Food Runner /Junior Bartender
The Beaufort
04.2022 - 09.2022
Diploma of Aviation Aeroplane - Pilot Course
Major Blue-Air
Diploma of Commerce - Business
Curtin College
High School Diploma -
Mount Lawley Senior High School
High School Diploma -
Cyril Jackson Senior Campus
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