Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Websites
References
Timeline
Generic
Ken Coleman

Ken Coleman

Wattle Grove,NSW

Summary

I am a forward-thinking manager with experience in sales and specifications. I have a comprehensive understanding of implementing new processes, managing, and planning innovations. I bring problem-solving abilities paired with in-depth knowledge of policies and procedures. I also have experience in evaluating employee performance, overseeing key projects, and managing key stakeholders.

Overview

11
11
years of professional experience

Work History

NSW/ACT Group Specification Manager

ForestOne
Wetherill Park, NSW
01.2023 - Current
  • Working with three direct reports and three 'dotted line' reports.
  • Regular competitor analysis to inform and devise business strategy.
  • Conducted performance reviews for team members.
  • Developed a specification strategy focused on Health, Education, Aged Care, and Multi-Residential segments.
  • Improved project tracking process through regular communication between the Specification and Sales teams.
  • Improved usage of CRM for project tracking and designer interactions.
  • Experience with negotiation with multiple stakeholders.
  • Coached, mentored, and trained team members in order to improve performance.
  • Devised an achievable KPI structure to drive targeted performance.
  • Created monthly reports for senior management detailing specification results, sales, and other related matters.

Specification Manager

CSR Limited
Macquarie Park, NSW
09.2019 - 12.2022
  • Develop a specification strategy around targeted architects, acoustic engineers, and other project influencers.
  • Increased engagement with acoustic engineers to achieve better specification outcomes.
  • Enhanced CSR's range of decorative acoustic products, with interior designers, and industrial insulation range, with architects.
  • CSR 'Change Champion' in the introduction, training, and rollout of Microsoft Dynamics CRM as a national platform.
  • Three-month secondment in the marketing unit to develop an online training module and installation videos on key decorative products and segment based specification guides.
  • Worked with builders, contractors, resellers, and installers.
  • Provided internal support at a national level on acoustic issues, compliance, and 'fit for purpose' solutions.
  • Conducted internal product training modules and CPD modules for designers and architects.

State Sales Manager

Conform Group
Bathurst, NSW
11.2018 - 08.2019
  • Carried out the national strategy to enhance the Conform product portfolio.
  • Met state-based sales objectives by developing and implementing promotion strategies.
  • Liaised with the internal sales and project team, as well as the local installation teams.
  • Tracked activities in the ODOO CRM system.
  • Conducted product presentations with architects, structural engineers, and contractors.
  • Negotiated sales with builders, roofing contractors, and mechanical contractors.
  • Travelled across NSW and ACT as per business requirements.
  • Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
  • Built sales forecasts and schedules to reflect desired productivity targets.

NSW Sales Manager

Autex Pty Ltd
Wetherill Park, NSW
03.2017 - 10.2018
  • Reviewed the NSW sales strategy to support the national strategic growth and sales objectives.
  • Managed a combined team of five sales and specification representatives.
  • Conducted market analysis to identify trends and adjust sales approaches accordingly.
  • Managed customer relationships to foster loyalty and create a group of preferred sales and installation partners.
  • Trained new staff on product knowledge and effective sales techniques for success.
  • Trained and coached the team to ensure success in their roles.
  • Liaised with production to ensure anticipated sales were captured in production planning.
  • Carried out our CPD presentations and regular product presentations.
  • Achieved company growth and brand development through market expansion and sales.
  • Provided technical support for designers, architects, and acoustic engineers around product performance.
  • Worked with the sales team to cross-promote the broader range of products.

State Specification Manager NSW & ACT

Autex Pty Ltd
Wetherill Park
01.2015 - 03.2017
  • Increased brand awareness in NSW of Autex's acoustic and decorative products.
  • Conducted CPD presentations to Architects and Interior Designers.
  • Strived to be the "Trusted Advisor" to A&D on the range, which would perform as required, and be fit for purpose.
  • Worked with marketing and other influencers to create a suite of CPD presentations around Autex products and their acoustic, thermal performance, and compliance with the NCC and other codes.
  • Coordinated project timelines to ensure timely delivery of services.

Education

Certificate of Attainment - Reading Plans And Drawings

Tafe NSW
01-2019

Certificate IV - Business Marketing

Tafe NSW
Bankstown
01-2004

Higher School Certificate -

Condell Park High School
10-1992

Skills

  • Specification strategy
  • Project tracking
  • Performance management
  • CRM utilisation
  • Client relationship management
  • Team leadership
  • Effective communication
  • Strategic planning
  • Training development
  • Negotiation
  • Cross-functional teamwork
  • Relationship building
  • Competitor research
  • Staff training and development
  • Stakeholder management

Accomplishments

  • Justice of the Peace, NSW
  • Non-executive director and current Vice Chairman at Moorebank Sports Club

Affiliations

  • Assistant Coach at Moorebank Rams Junior Rugby League Club
  • Level One Trainer (Blue Shirt) Moorebank Rams Junior Rugby League Club

References

References available upon request.

Timeline

NSW/ACT Group Specification Manager

ForestOne
01.2023 - Current

Specification Manager

CSR Limited
09.2019 - 12.2022

State Sales Manager

Conform Group
11.2018 - 08.2019

NSW Sales Manager

Autex Pty Ltd
03.2017 - 10.2018

State Specification Manager NSW & ACT

Autex Pty Ltd
01.2015 - 03.2017

Certificate of Attainment - Reading Plans And Drawings

Tafe NSW

Certificate IV - Business Marketing

Tafe NSW

Higher School Certificate -

Condell Park High School
Ken Coleman