Summary
Overview
Work History
Education
Skills
Timeline
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Kenny Sukarti

Macquarie Park,Australia

Summary

Well-rounded Business student in final year with excellent organizational skills, interpersonal/customer-facing skills and high attention to detail. Solid repertoire of knowledge and proven experience in various areas of business operation (e.g., administration, customer service, marketing, accounts, etc). Versatile in working alone or in teams. Bonus: Multilingual speaking Chinese Mandarin and Indonesian.

Overview

3
3
years of professional experience

Work History

Receptionist/Administrative Assistant

Swot Shop
01.2025 - Current
  • Ensuring smooth administration of tutoring classes by marking attendance, cross-checking homework submission and preparing/printing learning material for 1000+ primary school students.
  • Facing customers directly to resolve study-related conflicts and escalating to managers as appropriate, providing robust first-point-of-contact customer support.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Handling cash transactions and maintained sales and payment records accurately across 10+ tutoring programs using Excel and Google Sheet.

Academic Tutor and Administrator

Alchemy Tuition
06.2022 - 06.2024
  • Creating and printing personalized learning materials for both primary and high school students, ensuring each student’s needs are catered to.
  • Responding timely to enquiries from parents and customers whether over the phone or via emails, no enquiries responded to later than 1 working day.
  • Building rapport professionally with students and parents through empathetic communication, serving as the customer service representative of the tutoring company.

Marketing and Social Media Role Intern

Prince of Wales Hospital Foundation
03.2023 - 05.2023
  • Developed visually readable competitor analysis and marketing strategies for hospital’s public funding, in a team of 3.
  • Collaborating rigorously with a marketing mentor to continuously improve on marketing skills and strategies, receptive to feedback.
  • Researching current trends among public hospitals creatively to draw ideas for own use.

Education

Bachelor of Commerce - Minor in Education Studies

Macquarie University
Sydney, NSW
01.2025

Skills

  • Technical: Excel, Google Sheet, Data Entry, Xero, MYOB, Research, Gen AI etc
  • Soft Skills: Written & Verbal Communication, Active Listening, Self-Awareness, Emotional Intelligence, Empathy, Teamwork etc
  • Business & Administration: Time Management, Organizational Skills, Customer Service, Attention to Detail etc

Timeline

Receptionist/Administrative Assistant

Swot Shop
01.2025 - Current

Marketing and Social Media Role Intern

Prince of Wales Hospital Foundation
03.2023 - 05.2023

Academic Tutor and Administrator

Alchemy Tuition
06.2022 - 06.2024

Bachelor of Commerce - Minor in Education Studies

Macquarie University

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Kenny Sukarti