Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kerry Hanson

Sale,VIC

Summary

Dynamic professional with a proven track record in leadership and customer service. Skilled in performance management and organization, I excel in enhancing team productivity and client satisfaction.

As for my support work I am professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Strong communication skills and adaptability to changing situations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

NDIS Support Worker

Indepentant
08.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Pharmacy Assistant

Priceline Pharmacy
03.2022 - Current
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Enhanced team communication, organizing regular meetings to discuss workflow improvements.

Manager

Sussan
03.2005 - 08.2008
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Sale High School
Sale, VIC
01-1988

Skills

    Leadership

    Communication

    Organisation

    Time management

    Customer service

    Performance management

Certification

2024 : Completition of First aid ,Basic emergancy Life Support and Cardiopulmonary Resuscation.

2024 : Trauma Informed Care

2024 : Respecting professional boundaries

2024 : Medication management

2023 : Certificate of completion NDIS Worker Orientation Module

Current : Working with Children Check

Current : NDIS worker Screening



Timeline

NDIS Support Worker

Indepentant
08.2022 - Current

Pharmacy Assistant

Priceline Pharmacy
03.2022 - Current

Manager

Sussan
03.2005 - 08.2008

High School Diploma -

Sale High School

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Kerry Hanson