Kerry McManus
Gosnells,WA
Summary
Proven Community Support Worker at Amana Living, adept in behavioral support and interpersonal communication. Excelled in enhancing client independence and well-being, demonstrating exceptional problem-solving and relationship-building skills. Achieved significant improvements in client social integration and mental health, leveraging emotional awareness and budgeting expertise. Experienced with providing compassionate assistance and support to community members. Utilizes effective communication and active listening to understand and address individual needs. Track record of successfully implementing tailored support plans and crisis intervention strategies. Professional with proven track record in providing exceptional support and care within communities. Adept at building strong relationships, ensuring effective communication, and addressing diverse needs. Strong team collaborator focused on delivering impactful results and adapting to changing circumstances. Skilled in crisis intervention, active listening, and conflict resolution. Known for reliability and compassionate approach.
Overview
42
42
years of professional experience
Work History
Community Support Worker
Amana Living
02.2008 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
- Developed and maintained strong, supportive relationships with clients to promote mental health and emotional well-being.
Mail Sorter
Australia Post
09.1982 - 01.1998
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained a clean and organized work environment for optimal sorting efficiency.
- Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
- Supported postal service operations by performing additional tasks as needed, such as package handling or customer assistance.
Education
High School Diploma -
Bentley High School
Bentley, WA11.1980
Skills
- Behavioral support
- Disability Awareness
- Transportation Assistance
- Individualized support
- Social integration
- Health Promotion
- Budgeting and finance
- Problem-Solving
- Attention to Detail
- Decision-Making
- Time Management
- Interpersonal Communication
- Relationship Building
- Multitasking
- Excellent Communication
- Emotional awareness
- Multitasking Abilities
- Written Communication
Training
I hold a current senior first aid and CPR competency.
I also have competencies relating to my current role, including but not limited to:
- Manual Handling
- Administer medication
Timeline
Community Support Worker
Amana Living
02.2008 - Current
Mail Sorter
Australia Post
09.1982 - 01.1998
High School Diploma -
Bentley High School
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