Kerryn Adams
Footscray,VIC
Summary
An experienced hospitality leader and manager with all-rounded skills.
Passionate and knowledgeable about managing teams and maintaining KPIs in fast paced and QSI environments.
Excellent customer service and organisation skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Grill'd Healthy Burgers
Southbank, VIC
04.2024 - Current
- Managed quality of product through team training stock management
- Oversaw entire restaurant to ensure cleanliness and proper maintenance.
- Completed accurate weekly stocktake to ensure accurate inventory and stock ordering
- Reduced labor costs by efficiently managing team schedules.
- Addressed and resolved complaints efficiently, improving overall customer satisfaction.
- Executed daily duties including supply ordering, invoice processing, and account reconciliation.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels
Team Leader
Grill'd Healthy Burgers
Southbank, VIC
10.2023 - 03.2024
- Successfully ran busy shifts, maintaining low transaction times, management of staff and satisfaction of customers
- Delegated responsibilities based on each team member's strengths and expertise.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Team Member
Grill'd Healthy Burgers
Southbank, VIC
03.2023 - 10.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Member
KFC
Ashburton, VIC
02.2017 - 03.2022
- Learned a basis of excellent customer service, team work, food safety and restaurant operations in a fast paced environment
Education
VCE -
Camberwell High School
Canterbury, VIC10.2019
Skills
- Shift management
- Food safety compliance
- Employee scheduling
- Staff training and development
- Opening and closing procedures
- Customer assistance
- Restaurant operations
- Scheduling and labor control
- Inventory control
- POS system
- Wine and beverage service
- Team leadership
- Money handling
- Conflict resolution
- Managing deliveries
Certification
- First Aid Certification
Australian Red Cross - 22/04/2023
- Responsible Service of Alcohol
Liquor control Victoria - 23/10/2024
- Cert III in Retail operations
Kfc registered training organisation -17/04/2019
Timeline
Assistant Restaurant Manager
Grill'd Healthy Burgers
04.2024 - Current
Team Leader
Grill'd Healthy Burgers
10.2023 - 03.2024
Team Member
Grill'd Healthy Burgers
03.2023 - 10.2023
Team Member
KFC
02.2017 - 03.2022
VCE -
Camberwell High School